Wellthy is seeking a Part-Time Backup Care Specialist to support members in finding temporary and reliable care solutions for their child, adult dependent, or pet during emergencies. You will help members establish a personalized Backup Care Circle, including trusted individuals such as friends, family, neighbors, and licensed providers. By guiding members through sourcing and validating local care providers, you will empower them to create a strong backup care framework for both immediate and future needs.

Responsibilities will include:

• Engage directly with members to understand and address their backup care needs
• Assist members in building a tailored Backup Care Circle with trusted individuals and licensed providers
• Guide members through the process of sourcing and validating local care providers
• Identify and engage reliable vendors to fulfill member requests
• Expand the Care Network by establishing connections with local providers
• Manage the end-to-end process of delivering immediate and sustainable care solutions to families
• Operate with urgency to promptly identify at least one viable backup care solution for each member in need

You’re a great fit if you:

• Have experience in care coordination, social work, or a related field
• Are skilled at building relationships and networks within local communities
• Communicate clearly and empathetically with members and care providers
• Excel in fast-paced environments and can manage multiple priorities
• Are organized, self-directed, and proactive in problem-solving
• Are comfortable working independently and as part of a team

Compensation and Benefits

This is a part-time position. Compensation and benefits details will be provided during the interview process.