Business Operations Coordinator - TR Foundations

The Thomson Reuters Foundation is seeking a highly organized and detail-oriented Business Operations Coordinator to provide executive and administrative support across the Foundation’s business administration activities. This new role will support the Foundation’s Senior Leadership team, centralising administration in the Business Operations team whilst ensuring accuracy and efficiency. The Business Operations Coordinator will report to the Directors’ Assistant and Office Manager, based in London, and work closely with colleagues across multiple teams and locations.

About the Role

In this opportunity as a Business Operation Coordinator, you will:

Directors' Assistant / Executive Support

• Manage complex Director diaries, including prioritisation, scheduling, meeting logistics, and coordination across time zones.

• Provide travel support for SLT and new users, including guidance on processes, systems, and troubleshooting issues.

• Support event planning and logistics (e.g., leadership meetings, offsites, and team sessions), including venues, attendance, and communications.

Systems & Process Training

• Support Navan travel booking training for new users and provide refresher guidance where needed.

• Coordinate and improve the induction process, including maintaining checklists and materials, booking sessions, and tracking completion.

Talent Management Administration

• Coordinate onboarding and offboarding activities for staff and contractors.

• Maintain distribution lists and shared access groups, ensuring accuracy and timely updates.

• Maintain organigrams (TRF and team-specific), keeping reporting lines and team structures current.

• Support Fieldglass administration, where applicable, including administering profiles, maintaining records, and account creation.

Office Management & Mailbox Administration

• Act as the 5 Canada Square point of contact, ensuring requests are tracked, responded to, and progressed efficiently.

• Own TRF mailbox administration, including triage, allocation, response standards, and maintaining an organised audit trail.

Analysis & Reporting

• Provide regular updates to stakeholders on operational performance and exceptions.

Surge Support (Programmes)

• Provide ad hoc surge support across TRF teams for invoices, including tracking, chasing approvals, correcting missing information, and coordinating with Finance/AP as required.

• Support supplier onboarding, ensuring required information is collected from suppliers and requests are progressed without delay.

• Provide ad hoc programmatic delivery support to the Programmes team, including:

  • Coordination of bespoke work packages for projects

  • Logistics support for training sessions

  • Liaison with internal and external stakeholders for project activities

Continuous Improvement

• Identify recurring operational pain points and recommend practical process improvements, including templates, trackers, checklists, and handoffs.

• Create and maintain simple how-to guides and FAQs for travel, mailbox standards, onboarding steps, and invoice/supplier workflows.

• Support compliance and governance by maintaining clear records and ensuring consistent administrative standards.

About You

To be the Business Operations Coordinator, you must have:

• Must be a Bachelor's degree graduate

• 1-2 years’ experience of providing executive support to senior leadership

• 2 years’ experience in an administrative role

•  Demonstrated ability to handle confidential information with discretion

• Experience working in a cross-functional, international team is an advantage

• Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.

#LI-CS3

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and USA, we leverage our media, legal and data driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. Through news, media development, free legal assistance and data intelligence, we aim to build free, fair and informed societies.

About Thomson Reuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com