33765 Jobs in IN, US

The Relationship Manager will be responsible for the retention and growth of E*TRADE's most valuable clients. Through frequent and proactive client contacts, the Relationship Manager will cultivate personal relationships, gain an understanding of the client's investment needs, goals, objectives and become a trusted resource. Relationship Managers work within a small team and will have the responsibility of delivering a world-class experience to their book of clients.
 
Responsibilities
As a Relationship Manager, you will help drive our industry leading service culture by:

• Comprehensive support including product education, trade facilitation and asset gathering.
• Exceeding all client expectations and must be capable of meeting specific objectives relating to the retention and growth of their book of clients.
• Exhibiting critical thinking / problem solving skills to address client issues and questions to deliver a world-class experience.
• Act as a liaison between our internal support teams to ensure our client’s service needs are met timely.
• Having a thorough understanding of all E*TRADE products and services and will be responsible for identifying opportunities to maximize all aspects of E*TRADE Financial.
• Focusing on the bottom-line performance and constantly looking at ways to improve overall performance, sales, customer satisfaction and the entire customer experience.