Join SoftwareOne  world-class team and seize the opportunity to work in an exceptionally dynamic and collaborative environment! As an Associate Consultant, you will play a vital role in helping individuals and businesses manage their infrastructures flawlessly.

• Serve as the single point of contact for customers related to Microsoft Azure issues.
• Learn and use ground-breaking technologies.
• Apply advanced troubleshooting techniques to provide outstanding solutions to our customer's individual needs.
• Drive customer communication during critical events.
• Contribute to knowledge sharing within a community (e.g. team, practice, or project).
• Work with other Consultants to ensure all relevant information is available to resolve incidents or fulfill service requests.
• Coach and mentor junior team members by sharing knowledge in resolving complex cases.
• Raise incident tickets with Microsoft under our Premier Support arrangement with the approval of the Team Lead.