We are looking for a Product Analyst to drive the success of our Conversational BI initiatives. This role will focus on analyzing user behavior, defining product requirements, and ensuring seamless integration of conversational interfaces with business intelligence tools. The ideal candidate will combine strong analytical skills with product strategy expertise to deliver data-driven insights and enhance user experience.

Key Responsibilities

• Analyze user interactions and data to identify trends, pain points, and opportunities for improving Conversational BI platform.
• Envision and build new user journeys to enable insights consumption and actions.
• Build and iterate prototypes using Figma or any other tools to validate the concept and collect the feedback from the stakeholders and users.
• Collaborate with product managers, engineers, and business stakeholders to define and prioritize requirements.
• Develop and maintain dashboards, reports, and KPIs to measure product performance and adoption.
• Conduct market and competitive analysis to inform product roadmap decisions.
• Ensure alignment between conversational BI features and overall business objectives.
• Act as a Product Owner for the defined areas of responsibilities and deliverables - ensuring the timely and quality delivery of features.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 2-5 years of experience in product management roles. Degree in Science/Engineering/MBA preferred.
• Experience in SaaS or BI product environments.
• Certifications in Business Analysis or Data Analytics.
• Strong analytical and problem-solving skills with experience in interpreting complex data sets.
• Understanding of product lifecycle and user experience principles, with ability to translate business needs into technical requirements.
• Excellent communication and stakeholder management skills to collaborate across product, engineering, and business teams.
• Proficiency in UX/UI design using Figma, plus exposure to AI/ML concepts for conversational interfaces.
• Knowledge in BI tools and data visualization platforms (e.g., Power BI, Tableau) and familiarity with conversational analytics.
• Familiarity with agile methodologies and product management tools.
• Functional understanding of GenAI, AI/ML, Deep Learning
• Experience in UX/UI design

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 123,000.00 to 173,950.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.