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Database Administrator - Asia and Emerging Markets
As a Database Administrator supporting Thomson Reuters' ANZ marketing and events programs, you'll own the health, structure, and usability of our delegate and event-contact data - ensuring it's accurate, secure, and ready for high-impact reporting, segmentation, and campaign execution. You'll work closely with event marketing and conference producers to turn data into actionable audience insights, improve targeting, and support growth through reliable dashboards, list management, and forecasting-ready datasets.
About the Role
- Maintain and optimize the delegate/contact database in Eloqua, ensuring records are accurate, standardized, deduplicated, and compliant with internal processes.
- Manage imports/exports and list hygiene processes to keep event and marketing audiences clean and campaign-ready.
- Document database procedures and maintain clear audit trails for updates, list builds, and data corrections.
- Generate and maintain data reporting for multiple business units, delivering accurate reporting on time.
- Prepare management reporting for senior stakeholders, highlighting key trends, performance metrics, and recommended actions.
- Create repeatable reporting views for event performance, campaign engagement, and audience growth (e.g., opens/clicks, registrations, attendance, conversion rates).
- Research and source new potential delegate/event contacts across ANZ, aligned to event audience profiles (including custom lunches and sponsor events).
- Review and refine event lists to ensure outreach is targeting the most relevant prospects and decision-makers.
- Partner with event marketing and conference producers to develop new audience profiles and segmentation approaches for new and existing events.
- Support ongoing nurture efforts so past delegates are aware of upcoming events relevant to their interests.
- Help coordinate outreach workflows, including follow-up via phone/email for contacts interacting with event EDMs.
- Assist with complimentary delegate invitations for sponsor lunches and events when required.
About You
- Proven experience in database administration, marketing operations, reporting, or data management in a corporate environment.
- Hands-on experience maintaining a marketing database - ideally in Oracle Eloqua (or similar platforms).
- Strong analytical skills: you can interpret complex datasets and translate them into clear, actionable recommendations.
- Confidence producing polished reporting for stakeholders, including senior leadership.
- Strong communication skills and comfort collaborating across marketing, events, and business teams.
- Ability to manage deadlines and work independently in a fast-paced environment.
- Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field (or equivalent practical experience).
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
Who we are Thomson Reuters informs the way forward by delivering trusted content and technology that people and organizations need to make the... Read more