Join a team which leverages media, legal and data-driven expertise to strengthen independent journalism, enable access to the law and promote responsible business.

We are the corporate foundation of Thomson Reuters, one of the world’s leading content and technology companies. A registered charity in the UK and the USA, our expertise is embedded across the globe.

For more than 40 years, we have promoted the highest standards in journalism by training reporters around the world to cover issues relevant to their local context, accurately and impartially. Today, we aim to foster free, fair, and informed societies by harnessing the power of the media, the law, and data intelligence.

We do this by informing, empowering and equipping key actors working in our areas of focus so that their decisions can have a positive impact on people, society and the environment. Our unique combination of media and legal expertise enables us to deliver targeted capacity-building programmes, research, news, legal support and convenings that support our mission. Together, we can shape a prosperous planet where no one is left behind.

We are seeking a detail-oriented and proactive Operations Analyst to join the Thomson Reuters Foundation Operations team in India. The ideal candidate will work closely with the team to improve processes, implement solutions and assist in data management and analysis to support our organisation’s operational efficiency, workflow management and cross-functional collaboration; as well as providing business analysis support for key Foundation functions.

About the Role

As an Operations Analyst at the Thomson Reuters Foundation, you will:

• Coordinate organisation-wide mapping of major events, activities, and priorities with delivery and core teams.

• Design and improve cross-team processes to enable efficient collaboration; help identify and resolve workflow bottlenecks.

• Document, update, and maintain standard operating procedures (e.g., onboarding for staff and contractors).

• Work with TR facilities and operations teams (including travel and security teams) to help ensure group-wide policies and approaches are embedded in Foundation ways of working

• Support the rollout and implementation of Foundation policies with different Foundation and TR functions; coordinate staff training as required.

• Work with delivery teams to provide support to teams with annual and strategic planning

• Work closely with different teams to help design and execute corporate and impact surveys, collating, analysing and communicating results to SLT and relevant stakeholders

• Steward data within Salesforce to ensure key information is captured, accurate, and appropriately shared across teams

• Provide business analysis and operational support to different teams, including data stewardship, report/dashboard production, procurement tender coordination, basic performance analytics, and information management (templates, repositories, version control); ensure aligned processes and information flow.

• Build and maintain systems for efficient storage and sharing of templates and operational materials to support cross-functional working.

About You

To be our Operations Analyst, you will likely have:

• 3- 5 years of experience in business operations or a similar coordination/enablement role.

• Hands-on experience designing, documenting, and improving processes and workflows; comfortable mapping bottlenecks and proposing fixes.

• Excellent communication, presentation and facilitation skills. Strong interpersonal skills with the ability to collaborate and influence across functions

• Proven ability to create clear SOPs, guides, and templates with good version control.

• Data stewardship mindset with practical experience using Salesforce (or similar CRM) and MS Excel; able to produce basic reports/dashboards.

• Organised, proactive, and improvement-oriented; uses data and feedback to drive efficiency and unblock issues.

• Strong teamwork and stakeholder management skills

• Comfortable with ambiguity and the ability to manage multiple priorities to deadlines.

• Fluent spoken and written English

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What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.

About Thomson Reuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com