25WD92022

Position Overview

Autodesk Japan is seeking an experienced Team Manager to strengthen process consistency, compliance, and consulting capability within our growing team. This leadership role is crucial for embedding operational rigour, fostering customer-centric skills, and bridging the gap between leadership intent and frontline execution.

Responsibilities

• Strengthening Process and Consistency

• Design and oversee a structured onboarding program for new team members

• Develop and implement standardised frameworks to guide process execution, ensuring operational efficiency and quality assurance

• Provide ongoing guidance to ensure consistent engagement and alignment across customer projects

Addressing Compliance Risks

• Deliver ongoing training and regular knowledge testing to maintain high standards of policy adherence

• Monitor and report on compliance metrics, proactively mitigating risks and breaches

• Building Consulting and Customer-Centric Skills

• Coach and upskill team members in consulting soft skills to better engage with customers.

• Support the team in understanding and anticipating customer needs, leading to improved satisfaction and stronger renewal conversations.

• Drive a culture of continuous learning and capability building

• Supporting the Management Layer

• Bridge the gap in institutional knowledge and customer context within the Japan team

• Act as a stabilising influence and multiplier, embedding policies and practices into daily operations

• Accelerate organisational maturity by aligning team execution with leadership goals

Expected Outcomes

• Reduction in compliance risks and breaches through proactive oversight.

• Faster ramp-up time for new hires via structured onboarding and training.

• Increased consulting capability and customer understanding across the team.

• Strengthened customer relationships, leading to higher renewals and expansion opportunities.

Minimum Qualifications

• Proven experience in team leadership, preferably within consulting or customer-facing environments

• Strong understanding of compliance, process management, and operational best practices

• Exceptional coaching and people development skills, with a focus on consulting and customer-centricity

• Ability to build trust, drive change, and influence outcomes across diverse teams

• Excellent communication skills in both English and Japanese are required

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Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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