The Procurement Operations Team

at SoftwareOne serves as the operational backbone of the company’s Software & Cloud Marketplace Delivery. This dynamic and fast-growing unit is responsible for ensuring seamless order fulfillment, vendor coordination, and procurement excellence across global regions, including collaboration with Regional Delivery Leaders.

Role Overview

The Associate (Procurement) plays a pivotal role in supporting SoftwareOne’s customers by processing purchase orders (POs) received from the sales team. This involves crafting sales orders to confirm to customers, collaborating with publishers to place POs, leading delivery coordination, validating deliveries, and ensuring final delivery to customers as per standards within SLA, hence acquiring highly accurate data, ensuring better savings for organization.

Roles and Responsibilities:

• You will validate customer order and vendor quotes, ensuring accuracy, consistency, and alignment with policies and share standard methodologies within and with other teams
• Responsible for ensuring Maintenance/Creation of Contracts in ERP, book the delivery and send to customers
• Conduct detailed research and respond to ad-hoc data requests to support informed decision-making.
• Communicate through emails, reports, and reminders to ensure timely updates and alignment across partners and stay informed about services, solutions, and industry trends.
• Supervise supplier performance, inspect deliveries, and resolve discrepancies or concerns to maintain quality standards.
• Collaborate with internal teams, external partners, and finance departments to address invoice disputes and optimize procurement outcomes.