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Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

At Salesforce Marketing Cloud the role of the Splunk Engineer is essential to the success of our global cross-channel marketing software as a service platform. You will be part of a team that is responsible for ensuring that the Marketing Cloud platform is being supported by a highly available, performant series of splunk environments!
 
You understand and apply a wide variety of concepts, practices, and procedures of service delivery engineering, and can resolve a wide range of issues in creative ways. You are a self-starter, able to make quick, effective decisions and think creatively. Take management requirements and are able to craft and develop solutions which reduce operational complexity, operational cost, or supervising related tasks. You work on multiple projects of moderate complexity. Demonstrate good judgment and use your expertise in selecting methods and techniques for developing solutions. Doing more with less is a challenge in which you excel.

Responsibilities: 

* Must take ownership and accountability for one's actions, and be known for meticulous attention to detail.
* Must have the ability to provide effort estimation and complete work based on a schedule of activities in coordination with Operations Manager and Project Manager.
* Participate in designing, implementing and maintaining large Splunk environments, focusing on automation
* May be required to define requirements for, and/or write/test custom tools to handle system automation tasks (installation, configuration, monitoring, etc).
* Develop proof of concepts (POCs) to evaluate technology fit for real life use cases
* Have the utmost standard/quality bar in code quality and efficiency
* Participate in on-call rotation (approximately two times a quarter)

Required Qualifications: 

* 5+ years of developing and running supervising infrastructure at scale 
* Solid understanding of principals and concepts of modern service monitoring systems
* Experience designing, implementing, and administering large Splunk environments including:
    * Both Indexer and Search Head clustered environments
    * Utilizing both Event and Metric data types
    * Usage of Summaries and Rollups
* Have scripted using shell/Perl/python/PowerShell to automate repeatable tasks such as deployment, tuning of services
* Working knowledge of configuration management tools like Ansible/Chef/Puppet/Terraform
* Understanding of code repositories like git/perforce/svn/CVS
* Experience with cloud providers such as AWS or Azure.

Preferred Qualifications: 

* Experience with Prometheus and Grafana
* Working knowledge of Fluentbit
* Understanding of Containers

*LI-Y

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