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Overview:

Are you an experienced German-speaking Credit Collections Specialist looking for a new role in an exciting, global company? Shure UK is seeking a Credit Collections Specialist to manage the collections activities your assigned region.

 

You will report into the Credit Manager and coordinate with our US-based Risk Assessment team to determine credit limits and protect company assets by investigating and assessing the creditworthiness and risk of current and potential customers.

If you’re ready to leverage your expertise and German fluency in a dynamic environment, we want to hear from you!

 

Responsibilities:

Champion Collections: Review debtor ledger and prioritise collections activities to ensure timely collection of outstanding invoices. Send monthly statements and payment reminders via phone or email.

Forge Strong Relationships: Develop and maintain robust customer relationships, addressing invoice queries and payments with professionalism and courtesy.

Cross-Functional Collaboration: Work closely with the Sales and Customer Service teams to support credit and collection processes.

Account Reconciliation: Partner with Accountants to ensure timely reconciliation of accounts and payments while minimising unallocated receipts.

Maintain Records: Keep accurate records of credit transactions, customer interactions, and payment histories.

Be the Go-To Expert: Serve as the first point of contact for your assigned region for all collections activities.

Adapt and Excel: Tackle other duties as assigned, allowing you to grow and diversify your skills.

Qualifications:

Proven Experience: Minimum of 5 years of experience in Credit Collections within a commercial environment.

Certifications: CICM qualified or part-qualified is desirable.

Bilingual Advantage: Excellent written and verbal communication skills in both English and German.

Industry Savvy: You understand industry practices, political and economic environments, company policies and procedures, and current laws across the assigned region.

Vendor Expertise: Experience with vendor program structures, either in a sales or credit underwriting capacity.

Tech-Savvy: Proficiency with business financial programs, SAP, Word, Excel, and PowerPoint.

Problem-Solver: Ability to work on problems of diverse scope, requiring data analysis and evaluation of identifiable factors.

Judgment and Decision-Making: Demonstrate good judgment in selecting methods and techniques for obtaining solutions for complex and diverse assignments.