Company info Open jobs (118)

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

We believe in a healthy work-life balance. While we work very hard at Zendesk, we keep sane work hours so that we can pursue our passions outside of the office.

Perks & Benefits

  • Rest & Relaxation: We encourage all employees to take time off for some R&R. We offer all full-time employees plenty of PTO and lots of couches, for a change of scene or even just a power nap.
  • Health & Wellness: This is more than just medical coverage for your family. You can participate in one of our yoga or bootcamp fitness classes, enjoy fresh produce and other healthy snacks, or take advantage of our wellness discount programs.
  • Planning for the Future: Maternity/Paternity leave, disability, retirement, life insurance - some of these events we plan for, some take us by surprise. Either way, we have benefits in place to cover you.
  • Learning & Development: Full-time employees get reimbursed through our continuing education program when they attend a professional conference or take courses to develop new technical skills.
Zendesk is hiring!
DIGITAL MARKETING ASSOCIATE

We are currently looking for a Digital Marketing Associate based in San Francisco. Your primary role will be supporting our growing ...

Full Time
San Francisco, CA
DIRECTOR, GROWTH MARKETING

As a Director of Growth Marketing at Zendesk, you will play an instrumental role in developing, promoting and leading a rigorous testing ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN- DISTRIBUTED ...

About the team We have been hard at work building a new large-scale, distributed database-as-a-service product, which we are launching ...

Full Time
San Francisco, CA
DIRECTOR, INTEGRATED MARKETING

Summary of Responsibilities Lead a team responsible for the development and execution of multi-channel marketing campaigns to drive ...

Full Time
San Francisco, CA
DIVERSITY AND INCLUSION ASSOCIATE

The Social Impact and Public Policy team at Zendesk is growing. As our efforts around Diversity and Inclusion continue to evolve, we’re ...

Full Time
San Francisco, CA
DIRECTOR OF PRODUCT, SHARED SERVICES

Your mission is to transform Zendesk’s products into a fully-integrated suite of customer engagement tools. To do this, you will build ...

Full Time
San Francisco, CA
MANAGER, INCIDENT MANAGEMENT

The Incident, Problem & Change Manager is responsible for the strategic assessment, development, implementation and management of the ...

Full Time
San Francisco, CA
Chief People Officer

Zendesk is looking for a Chief People Officer to lead our global People Operations organization (currently 75 people in 8 countries). ...

Full Time
San Francisco, CA
Senior Software Engineer - Web Team

Welcome to Web. This team is responsible for the face and functionality of Zendesk.com. We're a family of weirdly wonderful full stack ...

Full Time
San Francisco, CA
Senior Software Engineer, Infrastructure Core Services

Have you been a part of large-scale infrastructure team where customer growth is explosive? Are you interested in having an end to end ...

Full Time
San Francisco, CA
BENEFITS ANALYST

Love helping people be happier and more productive at work? Are you passionate about benefit programs and delivering a great employee ...

Full Time
San Francisco, CA
People Development Manager

At Zendesk not only are we committed to building software that helps businesses build better customer relationships. We recognize that ...

Full Time
San Francisco, CA
OPERATIONS ENGINEER

As an Operations Engineer in our San Francisco engineering headquarters, you will be part of the core teams that plan and execute on our ...

Full Time
San Francisco, CA
Vice President, Talent Acquisition

Zendesk is looking for a VP of Talent Acquisition to lead our global recruiting organization. You will be accountable for driving and ...

Full Time
San Francisco, CA
SECURITY ENGINEER

Are you passionate about application security? Do you get a thrill out of discovering security vulnerabilities? Do you enjoy the ...

Full Time
San Francisco, CA
SENIOR MANAGER, WORKPLACE EXPERIENCE

The Workplace Experience team is the organization that is responsible for planning, designing, building, and managing all properties ...

Full Time
San Francisco, CA
CHANNEL SALES DIRECTOR

Zendesk is building a channel sales team to bring a world-class SaaS channel program to expand our growth in North America. We're ...

Full Time
San Francisco, CA
Senior Software Engineer, Shared Service

We are building large-scale infrastructure to handle sustained ingestion rates of over 10,000 events/second, store tens of billions of ...

Full Time
San Francisco, CA
CUSTOMER SUCCESS ENABLEMENT PROGRAM MANAGER

Our growing enablement team is expanding! We are looking for a motivated self-starting enablement program manager to focus on ramping ...

Full Time
San Francisco, CA
STAFF SECURITY ENGINEER

Are you passionate about application security? Do you enjoy the challenge of designing creative solutions to tough problems? Do you get ...

Full Time
San Francisco, CA
Software Engineer in Test

You are a seasoned software engineer experienced in designing and implementing test automation tools and frameworks for scalable Web ...

Full Time
San Francisco, CA
Account Executive

Located in our sunny (sometimes) San Francisco office, our sales team is looking for a bright, motivated and high-performing Account ...

Full Time
San Francisco, CA
Staff Operations Engineer

Zendesk is a rapidly growing company with an amazing product and exceptional employees. We're looking for a dynamic DevOps Engineer to ...

Full Time
San Francisco, CA
Sr. JavaScript Engineer, billing

The Zendesk Billing Team is looking for a talented full stack engineer with strong JavaScript skills to join them on their journey to ...

Full Time
San Francisco, CA
SENIOR RUBY ON RAILS ENGINEER, BILLING

The Zendesk Billing Team is looking for a talented full stack engineer to join them on their journey to provide a consistent and secure ...

Full Time
San Francisco, CA
OUTBOUND SALES DEVELOPMENT REPRESENTATIVE

Are you passionate about the customer experience? Are you seeking a sales career that allows you to work with the world’s fastest ...

Full Time
San Francisco, CA
SENIOR MYSQL DBA

We're looking for a Senior MySQL DBA to help with our expanding database environment. This role is key to help maintain the high ...

Full Time
San Francisco, CA
CHIEF ARCHITECT

The Chief Architect will be responsible for guiding direction and promoting continuous evolution of Zendesk’s SaaS platform and ...

Full Time
San Francisco, CA
Staff Software Engineer, Anti-abuse Platform

Zendesk is looking for a Staff Software Engineer to join our anti-abuse engineering team. The team consists of motivated and ...

Full Time
San Francisco, CA
SENIOR RUBY ON RAILS SOFTWARE ENGINEER, SECURITY ...

Zendesk is looking for a Senior Software Engineer to join our Security Development team! As a part of the larger Shared Services ...

Full Time
San Francisco, CA
SENIOR SOFTWARE ENGINEER, DATAPLATFORM

Would you like to build the next generation reporting and analytics platform that would help 100,000+ businesses really understand ...

Full Time
San Francisco, CA
Staff Software Engineer, Data Platform

Our team is responsible for implementing a globally distributed reporting and analytics infrastructure built on top of the Google Cloud ...

Full Time
San Francisco, CA
Senior Product Marketing Manager - Solutions

Customers love Zendesk and people love working at Zendesk. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable ...

Full Time
San Francisco, CA
Senior Software Engineer, Infrastructure Core Services

Have you been a part of large-scale infrastructure team where customer growth is explosive? Are you interested in having an end to end ...

Full Time
San Francisco, CA
Operations Engineer

As an Operations Engineer in our San Francisco engineering headquarters, you will be part of the core teams that plan and execute on our ...

Full Time
San Francisco, CA
DIGITAL MARKETING MANAGER

Zendesk is looking for a Digital Marketing Manager based in San Francisco. You will be a key member of our growing Performance Marketing ...

Full Time
San Francisco, CA
EMAIL MARKETING SPECIALIST

We're looking for an email marketing associate who can make an immediate impact on our team. In this role, you will combine your current ...

Full Time
San Francisco, CA
HR DIRECTOR, AMER

Zendesk is looking for a talented HR professional to lead the Americas HR team. This role has been created as a result of internal ...

Full Time
San Francisco, CA
Customer Experience Manager

Zendesk is looking for a Customer Experience Marketing Manager, based in San Francisco. Your role will be to help Zendesk position and ...

Full Time
San Francisco, CA
Senior IT Engineer

Zendesk IT is a fast paced, fun, friendly environment. We hire people that like people and get technology. We run a SaaS based ...

Full Time
San Francisco, CA
STAFF RUBY ON RAILS SOFTWARE ENGINEER, SHARED SERVICES

Zendesk is looking for a Staff Software Engineer to join our Security Development team! As a part of the larger Shared Services ...

Full Time
San Francisco, CA
VELOCITY ACCOUNT EXECUTIVE

We’re looking for a motivated self-starter who has a consultative sales approach, provides an outstanding customer experience and offers ...

Full Time
San Francisco, CA
DATA ARCHITECT, SOFTWARE ENGINEERING

Would you like to build the next generation reporting and analytics platform that would help 100,000+ businesses really understand ...

Full Time
San Francisco, CA
MANAGER, SECURITY COMPLIANCE

We are looking for a Manager in our Security Compliance Team to help own initiatives, manage individuals, and continue to grow our ...

Full Time
San Francisco, CA
VENDOR MANAGEMENT ANALYST

We are looking for a Vendor Management Analyst to help grow our Security Vendor Management program. Do you thrive in an environment ...

Full Time
San Francisco, CA
Senior Solutions Consultant

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s ...

Full Time
San Francisco, CA
Software Engineering Intern - Email

Why the email team? Email is the most vital form of communication for Zendesk and our customers - we send and receive millions of emails ...

Full Time
San Francisco, CA
Senior MYSQL DBA

We're looking for a Senior MySQL DBA to help with our expanding database environment. This role is key to help maintain the high ...

Full Time
San Francisco, CA
Software Engineering Intern- Support Agent Experience

We’re looking for a Summer intern to join the Zendesk Support Agent Experience team. This team is responsible for building a first-class ...

Full Time
San Francisco, CA
Senior Software Engineer, Search

As a result of our growing operations in the US region, we're now seeking an experienced Senior Software Engineer to join our San ...

Full Time
San Francisco, CA
Renewals Sales Director

Zendesk is building a renewal sales team to bring a world-class renewals experience to our vast customer base. We're looking for someone ...

Full Time
San Francisco, CA
ASSOCIATE CORPORATE COUNSEL, EMPLOYMENT

Zendesk is currently looking for an employment and benefits attorney who is interested in joining its dynamic (and fun) legal team. You ...

Full Time
San Francisco, CA
SENIOR PRESENTATION DESIGNER

Zendesk is looking for a Sr. Presentation Designer to join our Creative Team in San Francisco, supporting our CEO. This role requires a ...

Full Time
San Francisco, CA
FINANCIAL OPERATIONS MANAGER

Zendesk is seeking a detailed, organized, high energy Financial Operations Manager to lead our growing Finance Operations team in our ...

Full Time
San Francisco, CA
MANAGER, INCIDENT MANAGEMENT

The Incident, Problem & Change Manager is responsible for the strategic assessment, development, implementation and management of the ...

Full Time
San Francisco, CA
Principal Security Engineer

Are you passionate about application security? Do you enjoy the challenge of designing creative solutions to tough problems? Do you get ...

Full Time
San Francisco, CA
Senior Security Engineer

Are you passionate about application security? Do you get a thrill out of discovering security vulnerabilities? Do you enjoy the ...

Full Time
San Francisco, CA
Director, Analyst Relations

Zendesk is looking for an experienced and passionate analyst relations expert with strong industry analyst relationships and a deep ...

Full Time
San Francisco, CA
Software Engineer, DataPlatform

Would you like to build the next generation reporting and analytics platform that would help 100,000+ businesses really understand ...

Full Time
San Francisco, CA
Email Marketing Associate, Lifecycle

We're looking for an email marketing associate who can make an immediate impact on our team. In this role, you will combine your current ...

Full Time
San Francisco, CA
Operations and Analytics Manager

The Operations & Analytics Manager role is a strategic position that will report directly to the Director of North America Marketing at ...

Full Time
San Francisco, CA
Senior Software Engineer, DataPlatform

Would you like to build the next generation reporting and analytics platform that would help 100,000+ businesses really understand ...

Full Time
San Francisco, CA
Marketing Manager, Partners + Distribution

Zendesk is the market leader in SaaS Customer Service and Engagement solutions for high-growth companies across the world. Technology ...

Full Time
San Francisco, CA
Marketing Analyst

The Marketing Analyst role is a strategic position that will report directly to the Director of Global Outbound at Zendesk and will be ...

Full Time
San Francisco, CA
Director, Marketing - West

Zendesk is looking for a forward thinking, data-driven and passionate Regional Marketing Director - West to join our North America ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN - AGENT USER EXPERIENCE

We’re looking for a Summer intern to join the Zendesk Engineering team. This team is responsible for building a first-class user ...

Full Time
San Francisco, CA
DIRECTOR, MARKETING ENABLEMENT

The Director, Marketing Enablement role is a strategic position that will report directly to the Director of North America Marketing at ...

Full Time
San Francisco, CA
MARKETING MANAGER, PARTNERS + DISTRIBUTION

Zendesk is the market leader in SaaS Customer Service and Engagement solutions for high-growth companies across the world. Technology ...

Full Time
San Francisco, CA
CHIEF CUSTOMER OFFICER

Zendesk builds and delivers software designed for organizations that want to create customer relationships that are more meaningful, ...

Full Time
San Francisco, CA
NURTURE STRATEGIST, LIFECYCLE MARKETING

We are looking for an experienced Nurture Strategist who can make an immediate impact on our team. In this role, you will combine your ...

Full Time
San Francisco, CA
Manager, Customer Education

Empowering our customers to create best in class customer support experiences is the Customer Education team’s passion. We live for the ...

Full Time
San Francisco, CA
Manager, Operations

The COO org at Zendesk is focused on working closely with Zendesk’s leadership team to ensure the company’s strategic goals, objectives, ...

Full Time
San Francisco, CA
SENIOR FRONT END ENGINEER, BILLING

Description The Zendesk Billing Team is looking for a talented full stack engineer with strong JavaScript skills to join them on their ...

Full Time
San Francisco, CA
Technical Architect

Our Customer Success Launch Team is the calm, consistent customer force that gathers customer business requirements, designs solutions, ...

Full Time
San Francisco, CA
Manager, Commissions Systems, and Reporting

The Global Finance & Accounting team is seeking a Manager, Commissions Systems, and Reporting. The ideal candidate for this role is ...

Full Time
San Francisco, CA
CUSTOMER SUCCESS EXECUTIVE

Our Customer Success team advises and guides our wide array of enterprise customers as they map any number of business needs to Zendesk. ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN - AGENT WORKFLOW ...

About the team: The Darko team is looking for an intern to work with us this summer. Our team is responsible for the full-stack ...

Full Time
San Francisco, CA
Web Developer

Are you a Web Developer who is deeply passionate about the web and loves to make user experiences fascinating and dynamic? You define ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN - SKILL-BASED TICKET ...

Team Sylvius is one of the newest teams here at Zendesk, and is responsible for working on skill-based ticket routing for the Support ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN - ANTI-ABUSE PLATFORM

Zendesk is looking for smart, creative software development interns who enjoy building great software to join us in our San Francisco ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN-BILLING

About Zendesk Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and ...

Full Time
San Francisco, CA
Sales Enablement Program Manager - Product Knowledge

It’s a great time to be at Zendesk as our Sales Enablement team is expanding to meet the needs of our fast-growing Sales organization. ...

Full Time
San Francisco, CA
Senior Financial Analyst

Zendesk is looking for a Senior Financial Analyst who wants to make an impact on the trajectory of the Marketing organization. As an ...

Full Time
San Francisco, CA
Senior Business Operations Manager, Marketing

Zendesk is seeking an experienced and highly organized Senior Business Operations Manager to support the Marketing organization. This ...

Full Time
San Francisco, CA
Senior Manager of Business Analytics and Strategy

Zendesk is looking for a new addition to the team as a Senior Manager of Business Analytics and Strategy. In this role, you will develop ...

Full Time
San Francisco, CA
Senior Director of Global Field & Partner Enablement

If you are a sales enablement leader with proven track record for leadership and looking for a company that is making dramatic ...

Full Time
San Francisco, CA
Chief Customer Success

Zendesk builds and delivers software designed for organizations that want to create customer relationships that are more meaningful, ...

Full Time
San Francisco, CA
Vice President, Finance & Strategy

Zendesk is currently seeking a VP, Finance & Strategy, reporting directly to our Chief Financial Officer. The ideal candidate will have ...

Full Time
San Francisco, CA
Chief Architect

The Chief Architect will be responsible for guiding direction and promoting continuous evolution of Zendesk’s SaaS platform and ...

Full Time
San Francisco, CA
Senior Payroll Specialist

Our Payroll department is looking for an experienced self-motivated system savvy Sr. Payroll Specialist to join our team. Reporting to ...

Full Time
San Francisco, CA
People Analyst

Are you a data geek? Do you love telling stories? Believe that quantitative data-derived decisions are the best approach? We have just ...

Full Time
San Francisco, CA
Senior Director, Integrated Marketing

Lead a team responsible for the development and execution of multi-channel marketing campaigns to drive demand for all of Zendesk ...

Full Time
San Francisco, CA
Senior Web Product Manager

Zendesk is looking for an experienced web product manager to drive planning and execution for our global websites. The Sr. Web Product ...

Full Time
San Francisco, CA
Senior Director, Performance Marketing

As the Sr. Director of Performance Marketing at Zendesk, you will be responsible for managing our paid marketing efforts to drive the ...

Full Time
San Francisco, CA
Director of Product, Shared Services

Your mission is to transform Zendesk’s products into a fully-integrated suite of customer engagement tools. To do this, you will build ...

Full Time
San Francisco, CA
Senior Ruby on Rails Engineer, Billing

The Zendesk Billing Team is looking for a talented full stack engineer to join them on their journey to provide a consistent and secure ...

Full Time
San Francisco, CA
FINANCIAL ANALYST

Zendesk is looking for a Financial Analyst to support the Corporate Finance team with all aspects of financial planning, reporting, and ...

Full Time
San Francisco, CA
Staff Operations Engineer

As a Senior Operations Engineer in our San Francisco engineering headquarters, you will be part of the core teams that plan and execute ...

Full Time
San Francisco, CA
Vice President, Partnerships and Channels

Zendesk builds and delivers software designed for organizations that want to create customer relationships that are more meaningful, ...

Full Time
San Francisco, CA
Order Operations Senior Specialist

Zendesk is looking for a dynamic Order Operations Senior Specialist to help support sales reps in our Quote to Service Order process and ...

Full Time
San Francisco, CA
Instructional Designer

Do you love to help people to learn new tools and systems? Love to teach and develop content? Zendesk is looking for an Instructional ...

Full Time
San Francisco, CA
Business Operations Manager, Marketing

Zendesk is seeking a highly organized Business Operations Manager to support the Marketing organization. This person will report to the ...

Full Time
San Francisco, CA
International Marketing Intern ( Spanish Speaking)- ...

Zendesk is looking for a smart, creative marketing intern who enjoys working hard to join us in our San Francisco office. We expect our ...

Full Time
San Francisco, CA
Sales Intern - Spring (San Francisco)

Zendesk is looking for energetic and motivated student or recent graduate to join our Sales team as a Sales Intern in our San Francisco ...

Full Time
San Francisco, CA
Manager, Professional Services

Our Professional Services teams implement, consult, and advise our wide array of customers as they map any number of business needs to ...

Full Time
San Francisco, CA
Presentation Designer

Zendesk is looking to hire a Presentation Designer to come join our in-house Creative department in San Francisco. You will be working ...

Full Time
San Francisco, CA
Principal Program Manager, Marketing

We are looking for a Principal Program Manager to join our team in San Francisco. In this role, you will drive the end-to-end design, ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN- SHARED SERVICES

About Our Team We’re the Shared Services team at Zendesk -- we’re a small team of engineers building services and tools that are used ...

Full Time
San Francisco, CA
ENGINEERING MANAGER

We are looking for a technical engineering manager to nurture, grow and lead our Core Infrastructure Engineering team. This team builds ...

Full Time
San Francisco, CA
STAFF SOFTWARE ENGINEER - RUNTIME PLATFORM ENGINEERING

We are looking for a Staff Software Engineer to help us build, improve and scale our internal runtime platform based on cutting edge ...

Full Time
San Francisco, CA
Marketing Data Analyst

Zendesk is seeking a Marketing Data Analyst to join the Growth Marketing team. You’ll be joining a motley crew of motorcycle riders, ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING CO-OP - EMAIL TEAM (6 MONTHS)

Why the email team? Email is the most vital form of communication for Zendesk and our customers - we send and receive millions of emails ...

Full Time
San Francisco, CA
DIRECTOR, STRATEGIC FINANCE & ANALYTICS

Zendesk is looking for an experienced Director of Strategic Finance and Analytics with an impressive blend of business acumen and ...

Full Time
San Francisco, CA
SENIOR BRAND DESIGNER

Zendesk is looking to hire a Sr. Brand Designer to come join our in-house Creative department in San Francisco. You will be working on a ...

Full Time
San Francisco, CA
CAMPAIGN MANAGER, EXPANSION

Zendesk is seeking an Expansion focused Campaign Manager to help fuel a phase of rapid growth for our company. This role is focused on ...

Full Time
San Francisco, CA
SENIOR MANAGER, PRODUCT STRATEGY

We are looking for someone to join our product strategy team, helping us to develop and execute on our long-term product & platform ...

Full Time
San Francisco, CA
SOFTWARE ENGINEERING INTERN- CORE TICKETING - RUBY ...

About The Core Ticketing Team (Box Office): We are responsible for continued development and maintenance the ticketing platform, the ...

Full Time
San Francisco, CA
STAFF SITE RELIABILITY ENGINEER, OBSERVABILITY

Zendesk is going through a positive transformation to make our products more resilient and reliable. In order to do that, we need to ...

Full Time
San Francisco, CA