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Meet the Elastic Support Team & Learn How to Get Started with Elastic Cloud: A Virtual Networking Event!

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Meet the Elastic Support Team & Learn How to Get Started with Elastic Cloud: A Virtual Networking Event!
58 minutes
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You’re invited to a special virtual event with the company behind the Elastic Stack, including Elasticsearch, Kibana, Beats, and Logstash.

Joined by a few of Elastic’s women tech leaders, we discuss upcoming projects, job opportunities, career advice, and why women love working at Elastic.

You'll gain an inside perspective on Elastic's work culture and decide if it’s the right team for you.

This event took place online Wednesday, January 27th from 12:00 PM - 1:30 PM ET (9:00 AM - 10:30 AM PT).


  • 12:00 PM ET / 9:00 AM PT - PowerToFly Kickoff
  • 12:05 PM ET / 9:05 AM PT - Welcome & Keynote Address from Heidi Sager, Director of Support
  • 12:10 PM ET / 9:10 AM PT - Tech Talk from Alicia Scott, Senior Support Engineer
  • 12:20 PM ET / 9:25 AM PT - Panel Discussion Featuring:
    • Kim Holyszko, Senior Support Manager
    • Alicia Scott, Senior Support Engineer
    • Janko Strassburg, Senior Support Engineer
    • Tanisha Turner, Senior Support Engineer
  • 12:55 PM ET / 9:55 AM PT - Closing Remarks from PowerToFly
  • 1:00 PM ET / 10:00 AM PT - Breakout Sessions
  • 1:30 PM ET / 10:30 AM PT - Event Concludes

About Elastic: Elastic is an open source search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Founded in 2012, Elastic is a distributed company with Elasticians around the globe.

About PowerToFly: PowerToFly is a women-run startup that works with companies to identify skilled professionals they’d like to network with. Over the past few years, we’ve produced 1,000+ events across the world with brands like American Express, Microsoft, Deloitte, and Slack, which have resulted in countless hires.

About PowerToFly’s Events: All RSVP’d attendees are welcome, regardless of race, color, religion, national origin, gender identity, pregnancy, physical or mental disability, or age. If you require assistance to fully participate in this event, please email, and we will contact you to discuss your specific needs.

Unfortunately, PowerToFly and Elastic cannot admit outside recruiters to this particular event. Please email if you have any questions about this policy.

Meet The Speakers

Heidi Sager
Heidi Sager
Director of Support

Heidi Sager is the Director of Support at Elastic. She's been with the company since June of 2018, growing from a Support Manager into her current role. Prior, Heidi was a Senior Technical Support Manager at OVHcloud and VMware.

Janko Strassburg
Janko Strassburg
Senior Support Engineer

Janko Strassburg is a Senior Support Engineer at Elastic. He's been with the company for 3+ years and is passionate about helping great minds achieve their goals using Elastic's awesome software stack. Prior, Janko worked with the Barcelona Supercomputing Center as a PRACE Application Consultant and HPC Support professional.

Tanisha Turner
Tanisha Turner
Senior Support Engineer

Tanisha Turner is a Senior Support Engineer at Elastic. She's been with the company for nearly three years. Tanisha is known as an experienced cyber security professional with extensive knowledge of information security, malware analysis, penetration testing, and database systems such as Oracle. She was featured on a global list of recognized Epic Women in Cybersecurity.

Kim Holyszko
Kim Holyszko
Senior Support Manager

Kim has been working in Support teams for a number of years, as a manager, team lead and support engineer. Her educational background is actually in German languages and literatures and she's happy that she can still use her German with some of her employees and teammates today! Now, she's focussing more on learning Spanish, as, thanks to Elastic's distributed working approach, she was able to relocate to Barcelona when she joined a few years ago. Within her role as a Support Manager at Elastic, Kim is very interested in projects around knowledge management and technical enablement of the team. They are currently working on an exciting project to build a knowledge UI in house using Elastic products.

Alicia Scott
Alicia Scott
Senior Support Engineer at Elastic

Alicia Scott is a Senior Support Engineer at Elastic. She's been with the company for nearly four years. Prior, Alicia worked as a Technical Support Advisor with McKesson and as a Technical Support Engineer with Sun Microsystems.