Support Engineer
Contract type: Full-time | Location: Almaty, Kazakhstan | Working model: On-site

Do you enjoy solving complex IT puzzles and helping people?
Are you curious about how Microsoft technologies work behind the scenes?
Would you like to grow your career in cloud and security while supporting real customers every day?

We’re looking for a Support Engineer who loves troubleshooting and teamwork. In this role, you’ll provide hands-on technical support, resolve incidents, and take part in projects that make a real impact for our customers.

What you’ll do

• Deliver technical support for Microsoft products such as Windows Server, Azure, M365, SQL, and Active Directory.
• Troubleshoot and resolve incidents, escalating when needed to senior engineers.
• Communicate clearly with customers in Russian or Kazakh, keeping them informed throughout the process.
• Contribute to IT projects focused on Microsoft platforms and cloud technologies.
• Share knowledge and collaborate closely with your teammates.
• Continuously learn and deepen your expertise in Microsoft solutions.