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Surgical Case Dispatcher

Stryker

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Stryker

Surgical Case Dispatcher

Onsite Langhorne, PA, United States Full Time
Posted 5 hours ago
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Watch this video to learn more about Stryker

Job Details

What you will do -

  • Organizes and schedules all necessary resources required to accomplish activities.  
  • ​Training of all employees to proper Stryker procedures 
  • ​Schedule and lead meetings with team members to update on new policies/procedures, schedules, and incidents. ​
  • Prepare reports as required. 
  • ​Responsible for team’s vendor credentialing  
  • ​Develop relationships with 3rd party courier companies to ensure accountability related to best pricing strategies, courier budgets, and courier routes. ​
  • Prepare vehicle maintenance reports and ensure scheduled maintenance of all vehicles. 
  • ​Maintain and update customer delivery instructions and location drop offs. 
  • ​Develop and execute strategies to maximize driver capacity, considering variables like peak times, fluctuations in demand, and operational priorities. Collaborate seamlessly with both Inbound and Outbound teams, offering essential support and capacity as needed to ensure optimal efficiency. 
  • ​Coordinate the timely return of all inventory to its correct location 
  • ​Ensure all cases are delivered on time, complete, and to the correct facility. 
  • ​Communication with sales partners to establish relationships with both teams. 
  • ​Route efficiency planning – communicate with all surgical case coordinators to efficiently manage multiple routes while simultaneously reducing overall mileage, overtime, and costs. 
  • ​Coordinate Expired replacement pick up’s and drop offs as requested by warehouse teams. 
  • ​Meet established metrics for operations (i.e., turns, service levels). 
  • ​Manage best practice implementation to meet/exceed business goals and standards. 

​​ 

What you need –

Required -

  • ​​​​​5+ years of work experience
  • High School Diploma or GED equivalent
  • Valid Driver’s license with good driving record 
  • Ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed 
  • ​Must have the ability to lift, push, pull and carry up to 50 lbs.​​ 

Preferred -  

  • Bachelor’s degree
  • Demonstrated computer skills (e.g. ERP, SAP, GEOtab, Wheels) 

Pay rate will not be below any applicable local minimum wage rates.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Company Details
Stryker
 Kalamazoo, MI, United States
Work at Stryker

Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative... Read more

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