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Job Details
About the Role:
Grade Level (for internal use):
08Team: Join our dynamic team as an Senior Associate - Product Operations in the Product Management CoE and play a crucial role in driving strategic product initiatives that enhance our market position and customer value.
The mission of the Product Management CoE Drive product excellence and enable product management to effectively set strategy, prioritize initiatives, and streamline workflows to deliver world-class customer-centric products. This team reviews all product change requests to ensure changes are strategically aligned and thoroughly planned before execution. We provide oversight for product changes that will drive the Commodity Insights strategy forward, maximize customer value, and deliver ROI.
Responsibilities and Impact: In the PMCE team, you will support strategic and operational product initiatives to accelerate S&P Global Commodity Insights' growth, performance, and market position as a leading provider of energy and commodities information. As a member of the growing PMCE team, you will champion best practices and operational support towards an effective Product Management and Operations function.
Document product management change processes end-to-end (non-technical).
Support the drive for adoption of new processes across Product Management & operational teams.
Handle Product Operations queries and approvals for new product requests with internal stakeholders.
Run KPIs from established SLAs to provide ongoing measurement for success.
Schedule Product leadership and product workstream calls, finding appropriate times within leadership's busy global calendars.
Take notes/minutes within Leadership, Governance, and workstream meetings to document accountability and business actions.
Plan, generate documentation and reference materials in advance of the monthly Product Governance meeting.
Identify areas of opportunity to “lean” processes or automate within your role or existing functions.
Check product release codes against product governance requirements with our commercial team.
Problem-solve, give guidance, and make decisions together with operational support teams.
Support any ad-hoc projects related to Product Operations management.
What we’re looking for:
Required Skills:
Bachelor’s degree required.
2-4 years of experience in Product Operations & Strategy function.
Proficient in data visualization tools (e.g., Power BI) and advanced Excel.
Familiarity with tools such as Microsoft SharePoint, Wiki, MS Visio for Process Mapping, Azure DevOps.
Strong interpersonal and excellent communication skills.
Background in process automation and process enhancement.
Ability to think critically.
Preferred Skills:
Fluent in the concepts of LLM, AI application
Familiarity with Salesforce and process automation tools (e.g., MS Power Automate).
About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit http://www.spglobal.com/commodity-insights.
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
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Job ID: 307062
Posted On: 2024-09-13
Location: Hyderabad, Telangana, India
At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening up possibilities. We Accelerate Progress in the world.... Read more