KEY REPOSIBILITIES 

As the Head of  Commercial, this role  is responsible for managing  sales teams to increase the company’s revenues by achieving sales objectives. This position also develops programs to achieve maximum sales volume consistent with sales projections.

• Create and manage territory and account strategies to deliver on price and product mix objectives.

• Provide product recommendations, samples, technical support, pricing and service information on demand.

• Provide product quotes and actively utilize value-selling tools and skills.

• Uncover and assess customer needs and develop and execute Value Proposition (Aligning Value).

• Demonstrate products and/or services and provide assistance in the best application of product and/or services.

• Proactively identify new accounts using screening techniques, referrals, and prospecting to potential customers within territory.

• Develop a thorough understanding of market conditions (e.g., current customers, potential customers, competitors) in assigned territory, and develop a strategy to achieve revenue goals.

• Conduct territory analysis and planning to enable appropriate allocation of time to accounts and customers.

• Responsible for securing and maintaining distribution of products and/or services and maintaining effective agreements.

• Use account management skills to plan and execute customer marketing/growth programs for customers.

• Creatively develop new applications for product lines.

• Channel or Key Accounts Specific: Responsible for selling to a designated channel. May identify new opportunities within the channel for potential business. Also responsible for needs analysis, development, negotiation, sale, delivery, and post-sale services to a group of clients.

• Participate in territory planning, customer planning and territory reviews. Develop and present SWOT analysis and make recommendations on products and growth opportunities.

• Maintain customer profiles and supply agreements.

• Navigate complex problems and structures to determine the best solution for customer needs.

• Provide exceptional customer experience for business partners and prospects to develop long-term business opportunities.

• Manage the activities of the Sales Executives to ensure that they achieve their individual sales targets in their designated areas and meet customer expectations.

OTHER RESPONSIBILITIES

1. Compile and analyse monthly sales report

2. Liaise with other departments to ensure that a quality product is delivered to the customer according to or exceeding expectations.

3. Continuously improve the processes and systems of the Sales Department

4. Continuously update awareness of competitor activity and share that with the sales team as well as those in the customer services, marketing and production departments.

1. Ensure ISO quality, Environment, health and safety standards are adhered to and all activities in the department are carried out in complaint with the Standard Operations Procedure.

2. Continuously improve and develop your knowledge and skills in the job through training and development initiatives provided to you by the company.    

3. Give feedback regarding your training to the in the  follow up on actions taken after training    

4. Responsible that company policies , procedures and regulations are followed at all times and to  protect confidentiality of company and work related information at all times

WHAT WE WILL BE LOOKING FOR IN YOU:

1. A Bachelor’s Degree in Business Management (Marketing Special) or CIM, SLIM or equivalent qualification

2. At least 5 years’ experience of which 2-3 years in a managerial capacity, in Sales/Marketing or directly in Customer Services. Key Account Management 

3. Good communication, negotiating, planning, organising, analytical, computing, and leadership skills are vital for the role.

All qualified applicants will receive consideration for employment without regard to race, color, religion,
sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other
protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO
guidelines.

We invite Diversity candidates to join Certified "Great Place To Work Team".