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You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Business Unit/Role Specific Info

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:

• More than 80 million global locations accept American Express payment products

• We operate in 198 countries and territories

• We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume

• We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf

This internship experience will offer you the opportunity to join an innovative and passionate team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American Express

How will you make an impact in this role?

• Develop a comprehensive understanding of the merchant & network business and its needs.

• Conduct research on the external/competitive landscape as well as data analysis to develop insights and solutions for GMNS’ most critical strategic priorities

• Engage business and external partners to drive new opportunities and grow the business.

• Develop relationships with a variety of internal and external stakeholders.

• Contribute to the design and execution of critical initiatives and develop/implement tests for effectiveness.

• Help build executive presentations on strategic topics to be shared with senior management and/or partners.

• Build a strong network and a deeper understanding of American Express’ Merchant and Network business through project work and events with senior leaders

This position will be based in New York, NY

Minimum Qualifications

• Currently enrolled in a full-time MBA degree program

• Students must have a graduation date between December 2025 and June 2026

Preferred Qualifications

• Strong analytical skills

• Strong customer focus

• Project management skills

• Strong communication and presentation skills

• Strategic mentality

• Ability to work independently and collectively

• Ability to problem solve and use data to drive insights

• Demonstrated strategic thought leadership to get results

• A track record of results and desire for continuous learning/improvement

• Ability to multi-task and effectively handle time to deliver timely outputs

Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.

Salary Range: $38.45 to $87.00 hourly + sign-on bonus

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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