Job Details
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s creating our next year’s financial plan or managing the GSG P&L and R&Os, you can influence both our day-to-day P&L and the future of the company. As a part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in Finance on #TeamAmex.
How will you make an impact in this role?
The Global Services Group (GSG) provides American Express’ renowned brand of customer service to consumers, merchants, and corporations. It employs colleagues in 22 countries delivering extraordinary customer care to Card Members and Merchants around the world, while providing world-class credit, collections, and fraud services, and driving revenue growth for the company.
The Manager in this new role will be part of GSG Finance’s FP&A team. The key focus of the role will be providing deeper insights into Global Services Group’s financial results, answering business partner questions, and providing thought leadership regarding process transformation. The role will also require summarizing the financial performance and will require technical proficiencies, including the ability to build data visualizations (such as Power BI dashboards).
This is an excellent opportunity for an individual to gain deep knowledge of the Global Services Group, build relationships across the planning community, and develop and showcase technical expertise. The successful candidate will be a self-starter with a strategic and analytical mindset, comfortable collaborating with internal customers, a motivating leader, will be able to work closely with leaders under tight timelines, and have a passion to drive change and process improvements.
Responsibilities:
· Develop expertise of overall GSG P&L and metrics; create reporting in support of planning/results processes.
· Responsible for interpreting/summarizing results analysis and communicating to business partners, senior leaders and EFP&A.
· Drive automation to enhance effectiveness and efficiency of FP&A processes (e.g., dashboard creation using Power BI, etc.).
· Support planning processes for GSG, including the creation of the LRP, annual Plan, and outlook.
· Provide ad hoc analysis in support of LFO/EFP&A.
· Build, maintain, and leverage excellent relationships with key LFO and EFP&A colleagues.
· Drive cross-GSG projects as needed.
Lead a team of 2 B30s in India
Minimum Qualifications
· 6+ years of experience in Finance, with Finance or Accounting degree preferred
· Strong Leader with transformational mindset and analytical, problem solving skills.
· Demonstrates thought leadership and ability to interpret financial information.
· Exceptional financial modeling skills with Proficiency in Microsoft Excel, PowerPoint, TM1, and Oracle, with knowledge of Macros/VBA a plus.
· Excellent communication and presentation skills with ability to synthesize complex data into a simple message.
· Ability to prioritize multiple requests and manage tight deadlines.
· Highly motivated with strong sense of accountability, initiative, and a ‘can-do’ attitude.
· Flexibility to accommodate different time zones across international markets.
· Continuously seek process improvement and play a lead role in driving change in the organization.
· Acts and lead with courage - Manage, motivate and develop the team based in India
· Team player with strong ability to build and leverage relationships to achieve results
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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