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At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Major Account Manager - Enterprise Named Accounts

Position Overview: The Account Manager will manage and grow relationships with enterprise named accounts in the manufacturing and real estate sectors. This role focuses on selling Enterprise Networking Solutions by approaching end customers directly and working through channel partners for final sales execution. The candidate will develop strategic account plans, drive sales growth, and ensure customer satisfaction for designated named accounts. Collaboration with cross-functional teams and partners is essential to provide tailored solutions and achieve both short-term and long-term business objectives.

Key Responsibilities:

1. Account Management:
   • Manage a portfolio of named enterprise accounts in the manufacturing and real estate sectors.
   • Develop and maintain strong relationships with key stakeholders, decision-makers, and influencers within client organizations.
   • Serve as the primary point of contact for client inquiries, requests, and issue resolution.
2. Sales and Business Development:
   • Promote and sell Enterprise Networking and Security Solutions to clients in the manufacturing and real estate sectors.
   • Identify new business opportunities within existing accounts to drive sales growth.
   • Develop and execute strategic account plans to achieve sales targets and expand market share.
   • Collaborate with sales teams to create customized proposals and presentations tailored to client needs.
3. Partner Collaboration:
   • Build and maintain strong relationships with channel partners to facilitate the sales process.
   • Work closely with partners to develop joint business plans, marketing strategies, and sales activities.
   • Coordinate with partners to ensure seamless execution of sales transactions, support, and delivery to end customers.
   • Provide training, resources, and support to partners to enhance their ability to sell Enterprise Networking and Security Solutions effectively.
4. Customer Engagement and Satisfaction:
   • Engage directly with end customers to understand their needs, challenges, and requirements.
   • Ensure high levels of customer satisfaction by delivering outstanding service and support.
   • Conduct regular business reviews to assess client needs, satisfaction, and areas for improvement.
   • Address client concerns promptly and effectively to maintain strong client relationships.
5. Cross-functional Collaboration:
   • Work closely with internal teams, including marketing, product development, and customer support, to deliver comprehensive Enterprise Networking Solutions to clients.
   • Provide insights and feedback from clients and partners to help shape product development and service offerings.
6. Market and Industry Analysis:
   • Stay updated on industry trends, competitive landscape, and market dynamics within the manufacturing and real estate sectors.
   • Use industry insights to identify growth opportunities and provide strategic recommendations to clients and partners.
7. Enterprise Networking Expertise:
   • Understand and communicate the value of Enterprise Networking Solutions, including network infrastructure, security, and cloud integration.
   • Collaborate with technical teams to design and propose solutions that align with client needs and industry standards.
   • Stay informed about the latest developments in Enterprise Networking technology and best practices.
8. Reporting and Performance Tracking:
   • Maintain accurate records of account activities, sales progress, and forecasts using CRM tools.
   • Prepare regular reports on account performance, sales metrics, and client feedback.

Qualifications:

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Proven experience as an Account Manager or similar role in B2B sales, with a focus on Enterprise Networking or Security Solutions.
• Strong understanding of networking solutions, including network infrastructure, security, and cloud integration.
• Experience working with and through channel partners to drive sales.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client and partner relationships.
• Strong analytical and problem-solving skills.
• Proficiency in CRM software and Microsoft Office Suite.

Key Attributes:

• Self-motivated and results-driven.
• Ability to work independently and collaboratively within a team.
• Adaptable to changing market conditions and client needs.
• Strong organizational skills with attention to detail.

ABOUT JUNIPER NETWORKS

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify

● Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

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