Senior Director, Head of LAC Acceptance Solutions

Job Description

The Sr. Director, Head of Solutions for LAC Acceptance Solutions sits within Visas Value-Added Services organization and reports to the SVP of LAC Value-Added Services, with a dotted-line to the SVP of Global Acceptance Solutions.

 

This role owns the PL for LAC Acceptance Solutions and is accountable for delivering incremental revenue through the Visa Acceptance Platform and Acceptance Network Products.

The Sr. Director drives regional strategy, influences global product and technology roadmaps, and leads strategic technology partnerships to accelerate adoption. By converting market and client insights into actionable priorities, this leader ensures innovation translates into scalable solutions that deliver measurable commercial impact across Latin America and the Caribbean.

Core Responsibilities:

• Own the PL for LAC Acceptance Solutions deliver incremental revenue through platform adoption and network product penetration.
• Drive cross-functional alignment with Sales, Sales Engineering, and Client Services to accelerate adoption and scale revenue impact.
• Own the regional product roadmap on all acceptance solutions portfolios: payment processing, payer interfaces, secure credentials, authentication, acceptance risk, post purchase solutions and acceptance network solutions.
• Define and execute regional strategy aligned with global priorities advocate for LAC needs in global forums.
• Lead and develop a team of four regional product owners set priorities, coach for impact, and scale talent.
• Influence global product and technology roadmaps through strategic engagement with Global Acceptance Solutions leaders.
• Actively engage markets and clients to identify growth opportunities and translate insights into prioritized product evolution.
• Own technology partner engagement strategy negotiate influence and align roadmaps to accelerate adoption.
• Represent Visa in client and prospect interactions to position Acceptance Solutions as a growth enabler.
• Govern performance through KPIs tied to revenue growth, adoption, and operational excellence.
• Champion innovation by identifying new opportunities and converting them into scalable solutions.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.  ​

Qualifications

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Demonstrated ability to lead regional PL and deliver measurable revenue growth through platform adoption and strategic partnerships.
• Executive-level communication and influencing skills proven ability to engage senior stakeholders internally and externally.
• Strategic and analytical mindset with deep understanding of regional market trends and ability to convert insights into growth strategies.
• Track record of driving cross-functional alignment across Sales, Client Services, Product, and Technology to achieve commercial objectives.
• Experience shaping global product roadmaps based on regional priorities and client feedback.
• Ability to thrive in ambiguity, set clear priorities, and lead change programs across complex, matrixed organizations.
• Vision and drive to position Acceptance Solutions as a growth enabler in competitive markets.
• Strong relationship-building skills across functions, levels, and geographies ability to represent Visa in client and industry forums.
• Expertise in payments ecosystem, platform technologies, and partner dynamics.
• Multilingual fluency English and Spanish required Portuguese desirable.
• Travel- This position will have approx. 15-20 percent travel

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 194,700.00 to 340,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.