Job details
Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
This role requires strong understanding of Enterprise Data Governance Strategy, Data Risk and Control Framework, and Data Risk Taxonomy and deep subject matter expertise around Data Governance and Data Policy Development.
Responsibilities:
Manage large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers.
Make critical decisions that are guided by functional objectives, oversee the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
Drive assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
Oversee routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance.
Integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner.
Serve as key subject matter expert on control testing automation initiatives and provides automation support when team is assessing an automated control design.
Engage business owners to review Activities-Risk-Controls and gain a thorough understanding of the expected control testing tool, analyzing and defining an executable process.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Qualifications:
15+ years of experience in Operational Risk Management, Compliance, Audit, or other control-related functions in the financial services industry.
Experience and strong working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large financial services firms
Experience with drafting and deploying data quality rules and managing data quality standards, leading to more reliable and accurate data across platforms
Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
Excellent organizational skills and Strong knowledge of:
Data Lineage tracing from Endpoint to System of Record
Data Transformation and Calculation
Key Data Element Identification and rationale
Data quality rule requirements
Understanding of Data and how it flows: Understand the difference between a System or Record / Authorized Redistributor / Licensed application
Understanding of what defines data as governed, Data SLA for Feeds, Data in rest and Date in motion
Ability to identify, measure, and manage key risks and controls and demonstrate sound business judgment.
Ability to see the big pictures with high attention to critical details, develop and implement strategy and process improvement initiatives.
In depth understanding of Citi’s businesses and functions and their risk profiles, developing new ideas and improving current processes to proactively mitigate risks.
Requires an ability to provide challenge and make recommendation for risk and controls remediation.
Excellent knowledge in the development and execution for controls.
Proven experience in control-related functions in the financial industry and in implementing sustainable solutions and improving processes.
Demonstrate exceptional leadership, decision-making, and problem-solving skills.
Strong sense of accountability and ownership, with strong results orientation.
Excellent communication skills: ability to engage and inspire across stakeholder groups.
Education:
Bachelor's/University degree, Master's degree preferred
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Job Family Group:
Controls Governance & Oversight------------------------------------------------------
Job Family:
Quality Assurance, Monitoring & Testing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location Full Time Salary Range:
$160,000.00 - $350,000.00------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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