Senior Technical Product Manager (Remote or Hybrid NY/NJ)

Location: Remote or Hybrid NY/NJ 

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

Our team is responsible for Medidata’s platform data quality and risk management solutions, Clinical Data Studio. Our customers depend on our ability to aggregate and analyze large quantities of data for multiple stakeholders, in real time. We focus on solving complex data oversight problems while developing user friendly solutions. What we do is as much art as science. 
 

Responsibilities:

Champion the Product Vision & Strategy:

• Be able to articulate, and champion the product vision, strategy, existing capabilities and the roadmap for Clinical Data Studio

Strategic Project/Program Leadership & Execution:

• Act as the program lead for complex, cross-organizational product initiatives eg with implementation and sales teams, driving execution from ideation through delivery. This includes identifying, managing, and mitigating inter-dependencies and program-level risks
• Manage Clinical data Studio cross-product releases: timelines, release documentation completion, product pre and post production testing and release training (internal and external)

Internal Process Optimization & Adoption:

• Look for opportunities to innovate and make internal processes more efficient e.g. SDLC/Agile practices, product training delivery, customer ideas collection, customer communication/newsletters, etc.
• Be curious and proactive - this position requires ability to identify problems and solve them independently 

Customer Engagement & Validation:

• Build and maintain deep relationships with key customers and strategic partners to capture Voice of Customer (VoC), validate prototypes, and translate high-level market problems into actionable product requirements

Value Realization & Success Metrics:

• Define, track, and report on key product success metrics (KPIs), including product usage, customer satisfaction, and business outcomes. This ties product delivery (project) to product value (product)
   

Qualifications:

• Bachelor’s degree required; or 12 years of relevant work experience
• Requires 10+ years overall clinical research industry experience; at least 5 years in software development
• Operational experience in data management including best practices, regulatory requirements, domains (pharma, CRO, etc.) and technological landscape
• Experience in adjacent fields clinical data science, data analytics, centralized monitoring a plus
• Experience building/leading product development and/or product implementation
• Appreciation and understanding of customer adoption life cycle and decision making

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in the NYC Metro Area is $157,500- $210,000.

The salary range for positions that will be physically based in all other locations within the United States is $141,000 - $188,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Applications will be accepted on an ongoing basis until the position is filled.

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