Job details
Responsibilities:
- Requires specialized functional area skills and knowledge of a specific product set. Works under limited supervision.
- Manage pipeline of loans to ensure data integrity of all data and process inputs
- Review loan file to verify procedures per guidelines
- Order necessary documents
- Follow-up with vendors to obtain required documentation
- Communicate with customers to ensure level of satisfaction
- Clear prior to close conditions (with signature)
- Partner with underwriting on difficult/exception issues
- Review the Closing Disclosure with the customer prior to the scheduled closing
- Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
- Resolves complex issues and performs most complex servicing activities under Limited supervision.
- Works on complex projects.
- Occasionally mentors lower level processors.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-3 years relevant experience
- Prior loan processing experience or finance experience
- Excellent interpersonal, communication, follow-up & relationship building skills
- Must have the ability to multi-task, be detail oriented & results driven
- Consistently demonstrates clear and concise written and verbal communication
Education:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
------------------------------------------------------
Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Processor------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Ofallon Missouri United States------------------------------------------------------
Primary Location Full Time Salary Range:
$45,040.00 - $58,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Feb 20, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
