Senior Process Associate – OCR (US Tax)
Job details
We are seeking a skilled and detail-oriented and proactive Senior Process Associate to join our Team. The role involves document analysis, template creation, data extraction, validation, and technical support for internal teams. The ideal candidate should possess strong analytical skills, Root cause analysis skill, problem-solving abilities, and familiarity with OCR automation workflows.
About the Role
In this role as a Senior Process Associate, OCR (US Tax), you will be responsible for
Perform document analysis and data extraction using third-party application.
Verify and validate the data extracted from the document by using in-house applications.
Update system configurations in accordance with new document formats or regulatory changes.
Troubleshoot issues, implement fixes, and manage updates across various environments.
Coordinate with internal staff and end-users to address concerns and requirements.
Respond promptly to reported issues and provide effective resolutions.
Achieve assigned targets and goals with accuracy and efficient planning.
Prepare and execute test cases and test plans for software updates and integrations.
Maintain comprehensive documentation of processes and resolutions.
About You:
You’re a fit for the role of Senior Process Associate, OCR (US Tax) if you have:
1-3 years of experience in US Tax with experience working on OCR platforms, document processing.
Basic understanding and familiarity with US tax laws and regulations is an advantage.
Experience working with OCR platforms, document processing, or automation tools is preferred.
Experience with software testing and quality assurance processes.
Experience in tax software integration and application development is preferred.
Moderate proficiency in MS Office tools (Excel, Word, Outlook, etc.).
Basic knowledge of JAVA / VB Scripts and SQL queries.
Quick learner with adaptability to new challenges.
Ability to work collaboratively within a team.
Willingness to work extended hours and on holidays, as required.
You are comfortable working in 8:30 am to 5:30 PM IST shift timings. Working days will be Monday to Friday but during the tax season you are required to work Monday to Saturday, and shift may change basis the business requirement.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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