Job details
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- 1-2 years of experience in social media, communications or digital engagement
- Strong understanding of major social platforms and social media best practices
- Excellent written communication and attention to detail
- Proactive, adaptable and comfortable with working in a fast-paced environment
- Passion for digital storytelling
- Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
Education
- Bachelor’s degree in a relevant field such as: Communications, Marketing, Digital Media, Public Relations, Journalism, Business Administration, or others is preferred
Responsibilities
Manage the intake and triage process for social media proposals and inquiries, independently monitoring a shared mailbox, prioritizing requests, and routing items to the appropriate stakeholders to ensure timely and accurate responses.
Draft engaging and compliant social media content for professional networking platforms using approved content amplification tools, ensuring alignment with brand guidelines, messaging standards, and governance requirements.
Coordinate scheduling and publishing of approved content across social media platforms by maintaining content calendars and working with internal partners to ensure accurate and timely publication.
Maintain comprehensive social media documentation, including published posts, approval records, branding assets, and reference materials, ensuring consistency, traceability, and audit readiness.
Support social media governance activities by organizing committee materials, tracking actions, and helping ensure adherence to internal policies and compliance requirements in day‑to‑day operations.
Monitor social media channels on an ongoing basis to help maintain a safe, respectful, and positive environment by reviewing comments, mentions, and direct messages and escalating issues when needed.
Prepare periodic performance summaries and basic reports on social media activity and engagement to support visibility and continuous improvement.
Provide general administrative and operational support, including coordinating with finance partners to process invoices for paid promotions and assisting the team with day‑to‑day activities and priority initiatives.
About the team
Our Moody’s Ratings Research and Content Strategy team supports the coordination, governance, and distribution of research‑related content to global audiences. The team works cross‑functionally to enable compliant digital engagement and adopts data‑driven and artificial intelligence–enabled tools to improve efficiency and reach.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
