Senior Manager, FinTech Strategy & Performance

Job Description

We are seeking a Senior Manager, FinTech Strategy & Performance to join our team in Berlin, supporting the company’s journey to deliver best-in-class payment and financial services experiences.

Be part of the team shaping our FinTech strategy and execution across 70+ markets worldwide. In this role, you will drive high-impact initiatives that improve FinTech P&L performance, accelerate merchant and customer adoption, strengthen unit economics, and unlock new growth vectors across payments, wallet, lending, and other financial services products. Working closely with central FinTech leadership, regional teams, and local markets, your work will directly influence prioritization, investment decisions, and delivery quality at global scale.

Key Responsibilities:

• Lead and develop a small, high-impact Strategy & Performance team, setting clear direction, coaching team members across analytical and strategic topics, and act as a connective layer across HQ, subsidiaries and other functions.
• Partner with the C-level and global FinTech leadership at corporate HQ in Berlin to define strategy, set priorities, and ensure high-quality execution across markets.
• Lead cross-functional projects spanning Product, Commercial, Finance, Operations, Risk/Compliance, Legal, Data, and local market teams to improve FinTech operational and financial performance.
• Own planning and performance cycles (e.g., annual/quarterly business planning, forecasting, and budget inputs) for FinTech, partnering with functional and entity teams to define profitability, growth, and efficiency targets.
• Build and maintain financial and business models for complex FinTech topics.
• Identify, implement, and scale best practices across markets.
• Translate data into insights and executive-ready narratives, packaging recommendations on critical topics (e.g., investment cases, performance gaps, strategic trade-offs, and market expansion readiness) for senior decision-makers.
• Provide regular updates to senior leadership on FinTech performance, strategic initiatives, key projects, risks, and progress toward annual goals.
• Support strategic partnerships and build-vs-buy decisions by evaluating external providers and developing business cases, negotiation support, and implementation roadmaps.

Qualifications

• 8+ years of relevant professional experience (excluding traineeships/internships) in management consulting, investment banking and/or fast-paced tech, marketplace, e-commerce, or FinTech environments.
• Demonstrated people leadership experience, including managing, mentoring, and developing team members in fast-paced, ambiguous environments.
• Ability to influence without authority, manage senior stakeholders, and lead teams through complexity.
• Strong analytical and project management skills, with demonstrated ability to drive complex, multi-stakeholder initiatives across geographies and seniority levels.
• High degree of comfort modeling complex business and financial scenarios, using data and sound judgment to make recommendations on ambiguous problems.
• Working knowledge of FinTech and payments fundamentals.
• Excellent communication and stakeholder management skills, including the ability to influence senior executives and build trust across diverse cultural and functional backgrounds.
• Comfortable in a dynamic environment, with strong attention to detail and a bias toward action.
• Ownership mentality with the initiative to spot opportunities, structure solutions, and “roll up your sleeves” to deliver.
   

Additional Information

What’s in it for you?

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.