Job details
Overview of Citi:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 100 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Overview of the organization:
The COO Enterprise Solution Engineering capability is responsible for the development of best-in-class technology platforms for Operations, including development of an integrated portfolio of Operations tools, end-to-end solution design for large scale transformation initiatives, design governance, and adoption of Generative AI solutions for driving operational efficiencies.
Role:
This is is a senior level position responsible for leading variety of Solution Architecture & Design activities including the analysis of functional requirements, evaluation of different options and presenting comparative analysis along with recommendation to senior stakeholders. Individual will apply in-depth domain knowledge of financial services to grasp all facets of the multiple dimensional business problems and develop solution options.
Individual needs to be results-oriented, innovative and motivated to drive opportunities in efficiency gains, enhanced controls and extendible scalability. This is articulated and demonstrated through various types of architectural artifacts. This high performing team designs enterprise-wide solutions for critical business needs leveraging solutions, business, technical, and data architecture. Key stakeholders include operations teams, product teams and application development teams from different LoBs & functions within the organization. These engagements are global.
Responsibilities:
Develop solution design options for enterprise-wide initiatives, evaluate the art of the possible, and devise recommendation options across several evaluation dimensions
Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
Evaluates and tests potential architecture solution designs to ensure they meet functional and non-functional requirements
Ensure that all integration of functions fulfill business goals
Define necessary system enhancements to deploy new products and process enhancements
Identify problem causality, business impact and root causes
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Strong experience in data structures and its impact on design principles as well as proposals
Advise or mentor junior team members
Impact the solution design by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
10+ years of relevant experience in Business Architecture, Analysis, Solution Design, and/or Product roles
Experience working in Financial Services or a large complex and/or global environment
Proven track record of operational process engineering, change and improvement
Project / Program Management experience
Strong hands-on experience with Agile delivery, product management, and value stream methodologies
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Proven track record in producing high-quality project artifacts.
Demonstrated analytic & diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Experience of using AI tools (such as CoPliot, Devin) and Prompt Engineering
Experience in delivering Generative AI solutions (Assistants, Agentic Flows, Document Processing etc.) is a big plus
Education:
Bachelor’s degree/University degree in Engineering, Finance, or equivalent experience
Master’s degree preferred
------------------------------------------------------
Job Family Group:
Technology------------------------------------------------------
Job Family:
Architecture------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
