Associate Account Manager, Internal Agency

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

When choosing your career path, choose to be remarkable. 

We have an opportunity for an Associate Account Manager, Internal Agency to join our team. In this role, you will support the Internal Agency team by helping coordinate client needs, facilitate communication between clients and production teams, and ensure project deliverables are met in line with strategy and regulatory requirements. This role reports to the Internal Agency Lead.

Job Responsibilities:

• Assist with managing the health and performance of assigned client accounts, focusing on AbbVie Care and Specialty Projects.
• Serve as a day-to-day point of contact for clients, supporting the building of strong relationships and positive client experiences, under the direction of the Internal Agency Lead
• Help facilitate communication and input sessions with stakeholders to clarify content needs and strategic objectives.
• Convert client business needs and regulatory considerations into clear, actionable briefs for internal teams.
• Work with creative and production teams to ensure deliverables align with client objectives.
• Help present and explain creative concepts and recommended tactics to clients, with oversight from Agency leadership.
• Track project progress and help ensure deadlines and budgets are met.
• Prepare and share status updates and basic analytics with clients and agency leads.
• Spot opportunities to support brand teams through expanded services, with guidance.
• Ensure compliance with AbbVie branding and regulatory standards (PAAB, Ad Standards Canada), escalating compliance issues to senior team members.
• Ensure compliance with branding standards and relevant regulatory agencies (e.g., PAAB, Ad Standards Canada), advising clients and internal teams as a subject matter expert.
• Maintain expert knowledge of client markets, proactively providing relevant insights or recommendations to further client goals.

Education/ Experience required:

• Bachelor’s degree, ideally in Marketing or a related field.
• 3 years’ experience in advertising or marketing, preferably with exposure to regulated industries (pharmaceutical experience is an asset).
• Experience supporting or coordinating marketing campaigns and project deliverables.

Essential skills and abilities:

• Basic knowledge of Veeva Promo Mats and Smartsheets (an asset)
• Understanding of digital assets (images, videos, formats) and development basics.
• Clear communication and interpersonal skills in both English and French.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and projects simultaneously.
• Aptitude for building relationships and working collaboratively.
• Ability to follow compliance guidelines within a regulated industry.

AbbVie strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the following requirement, advanced amount of knowledge of English / Fluency in English is an essential requirement for the position including, but not limited to, for the following reasons: 

• English speaking employees outside the province of Quebec.  

• English speaking clients outside the province of Quebec.  

• Anglophone region outside the province of Quebec. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html