Salesforce System Administrator

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Salesforce System Administrator

Introduction to the team

Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Traveler and Partner Service Platform, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability.

Looking to join a team at the forefront of travel technology development?

Expedia revolutionizes travel through the power of technology. Across the globe, our family of brands makes travel easier for millions of people who want to step out of their homes and into the world.

The Expedia Group Salesforce Engineering team is seeking to add a hardworking Salesforce Administrator to our growing team. Are you a- self-starter, able to lead multiple tasks and projects simultaneously, be responsible for your work end to end, prioritize your workload effectively, and thrive in an ever-changing environment? Do you consistently work well within time constraints to meet ongoing and overlapping deadlines within short time frames? Then this is the job for you! Here you will partner closely with various business teams to create and build functional operational support through the Salesforce application.

In this role you will:

• You will build customized solutions in Salesforce.com and associated systems that support business requirements and processes

• You will work with groups to understand their business processes and requirements

• Translate business requirements into logical, component-based technical designs

• You will define technical solutions to support business work processes

• Create design and technical specification documentation

• You will drive resolution of all issues that come up during development phase

• You will clearly communicate project status to key partners throughout entire development process

Experience & Qualifications:

• 3+ Years of experience with bachelors/masters; or equivalent related professional experience

• Salesforce Certified Administrator

• Manage day-to-day administration of the Salesforce platform.

• Configure custom objects, fields, page layouts, record types, validation rules, flows, and approval processes.

• Create and maintain reports, dashboards, and analytics for business users.

• Maintain user roles, profiles, permission sets, and sharing rules.

• Able to work autonomously with minimal guidance

• Experience with GitHub and support deployment activities across environments.

• Identify opportunities to improve business processes using Salesforce capabilities.

• Solid sense of customer focus and the importance of the voice of the customer

• Great communication skills and collaborates well within a team

• 2-5 years System Administrator experience with Salesforce.com or another CRM tool

• Consistent productivity and proven success as a project coordinator (2-5 years of experience)

• Experience in developing processes and creating user documentation

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.