Product Manager, Global Benefits

Job Description

As a member of the Global Benefits division within the Platform Product Technology organization, this role will be responsible for the ongoing product development and expansion of Global Visa Benefits products, which include Big Data pipelines and AI integrations, APIs, UIs and backend systems that enable issuers to create, manage and distribute powerful cardholder value propositions globally. This role involves supporting and spearheading the development of new features, improving existing ones, ideating and innovating new solutions, and ensuring the overall functionality of the product.

Key activities include:

• Acting as a Product Owner for multiple d
• Helping deliver through the agile development process, support meetings and address obstacles
• Supporting development teams with clarity where needed and actively solving for blockers
• Working with Product Managers to build and manage our roadmap and backlog
• Partnering with data/software engineering leaders to align the business goals with product & tech roadmap, contributing to the OKRs.
• Developing, communicating, and collaborating upon requirements across various stakeholders
• Validation and user acceptance testing of new functionality
• Act as subject matter expert / liaison between US product management and offshore development teams

Responsibilities:

• Product Development: Translate product strategy into actionable product development efforts
• Process Improvement: Establish, document, and refine development and operational processes for the product (PDLC)
• Product Engagements: Work closely with regional and global stakeholders to ensure product requirements are well-rounded and prioritized appropriately.
• Operational Activities: Collaborate with business and technology teams to ensure the systems are operating as expected, resolving issues, and coordinating activities.

Qualifications

• Product ownership, in an agile team.
• Business Analysis skills
• Proven experience working in an Agile methodology environment (e.g., SCRUM, DSDM, Lean/Kanban) an advantage
• Excellent written and oral communication skills and stakeholder management, with an ability to translate business needs clearly to a technical team.
• Good technical understanding of data processing / ETL / SQL, web applications and APIs
• Great intellectual agility and attention to detail.
• Open to feedback, and able to deal with ambiguity and work on multiple concurrent activities.
• Experience in using Jira, Confluence, Mural, and Microsoft Office suite a plus
• Able to work and support the scrum teams that are geographically dispersed and across time zones (direct experience an advantage) 11. Experience or interest conducting product discovery, customer research, and experimentation – prior experience in close cooperation with UX.
• Ability to define and measure product outcomes and manage KPIs.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.