Job details
The Reconciliation and Proofing Senior Manager leads a team of professionals across clusters & responsible for ensuring the accuracy and completeness of financial transactions. This includes having a strong understating of Cards and Payments products its lifecycle, managing daily reconciliation of accounts, identifying process gaps, operational risks. The role requires strong analytical skills, a deep understanding of financial markets and industry practice, and the ability to manage and develop a team of professionals. This role is critical for maintaining the integrity of financial operations and mitigating risk.
Responsibilities: Reconciliation and Risk Management:- Manage the daily reconciliation process, ensuring all transactions are accurately matched.
- Identify root cause/process gaps for aging exceptions.
- Ensure accuracy of financial reporting
- Timely escalation of exceptions
- Support migration of reconciliation to automated tools, AI etc.
- Support business initiatives, new product launches and other projects.
- Ensure timely and high-quality delivery.
- Track key performance indicators (KPIs) and service level agreements (SLAs).
- Continuously seek opportunities for process improvement, service enhancements, and technology enhancements.
- Liaise with stakeholders to assess quality and identify areas for improvement.
- Resolve complex queries and provide consultative support.
- Manage and mentor a team of reconciliation and proofing professionals.
- Conduct regular team and individual meetings, providing coaching and guidance.
- Oversee workflow coordination and strategize to optimize team performance.
- Foster a collaborative and high-performing team environment.
- Manage compliance, control, and audit functions, including account reconciliation and cash break management.
- Ensure adherence to applicable laws, rules, and regulations.
- Promote a strong risk management culture within the team.
- 10 - 12 years of experience in financial operations, preferably in reconciliation or Card operations.
- Deep understanding of financial markets and instruments.
- Strong analytical and problem-solving skills.
- Proven ability to manage and develop a team of professionals.
- Excellent communication, interpersonal, and stakeholder management skills.
- Project management experience.
- Bachelor's degree required; Master's degree preferred.
- Proficiency in Spanish & other widely spoken Latin American languages would be preferred.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Reconciliation and Proofing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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