Specialist, Global Fintech Fraud Prevention (Maternity cover)
Job details
We are looking for a Specialist to join the Fraud Prevention Team team at Central Fintech on our journey to always deliver amazing experiences. Be part of a diverse and highly effective team that is responsible for evaluating transactions globally, amounting to billions of Euros.
About the opportunity
* Monitor relevant Fraud KPIs on a daily basis and conduct analysis on spotted abnormalities (incl. collaboration with Data Analytics Team)
* Use those insights to apply changes to our automated system to keep our fraud prevention up-to-date
* Develop a strong understanding of the main fraud KPIs / processes / tools across all Delivery Hero platforms
* Become a trusted expert for fraud related issues across internal functions (i.e. local Business Leaders, Marketing, Finance, Product, Legal) and external partners (i.e. acquirers, anti-fraud solution providers)
* Recommend scalable processes for changing transaction patterns
* Contribute to fraud related KPIs: define goals with the team and drive your part to keep them on track
* Plan and schedule project goals, milestones and deliverables and drive them to success
* Propose changes to improve fraud KPIs, procedures & process flows
Qualifications
What you need to be successful
* Professional experience working in fraud prevention and managing a fraud prevention system (ideally for a high transaction volume e-commerce or financial business)
* Experience in processing data coming from various different sources and proficient at translating data into actionable insights
* Data querying skills with SQL or BigQuery is a strong advantage
* Proven experience with working towards business related KPIs and OKRs
* Self-starter with an ability to work with cross-functional teams around the world and deal with complexity in a dynamic environment
* Fluency in English with clear and structured communication skills
Additional Information
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.
We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.
Severely disabled applicants with equal qualifications will be given preferential consideration.
You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
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