Senior Manager, Sales Engineering, VAS Issuing Solutions (Pismo) - Sydney or Melbourne

Overview:

We are looking for an experienced Sales Engineer with deep knowledge of the Australian and New Zealand marketplaces. The role is part of the Asia-Pacific Value Added Services (VAS) Issuing Solution Sales Engineering (SE) team, covering VAS Issuing products with a focus on Pismo. The successful candidate will shape solution strategy for issuers and fintechs, orchestrate demos and proof-of-concepts, lead RFP RFI responses, and ensure a clean handover to implementation - operating through influence across Sales, Solutions, Product, Engineering, and Delivery. This person should have a background in card processing, core banking, and payments, with thorough knowledge of modern cloud‑native solutions.

Job description:

In this role, you will drive the technical sales process end-to-end by providing deep presales expertise, delivering tailored product demonstrations and proof-of-concepts, shaping solution architectures, and ensuring integration feasibility with client systems.

You will partner closely with account teams and solution specialists to translate client requirements into compelling, multi-solution VAS proposals, respond to RFP RFIs with clear technical narratives, and guide prospects through evaluation to a clean handover into implementation. The goal is to ensure Sales has the consistent technical support needed to successfully sell combined VAS issuing solutions.

Key responsibilities:

• Drive technical sales excellence for VAS Issuing products with a focus on Pismo.
• Actively accountable for the Pismo sales and revenue targets for the cluster.
• Serve as a lead role in preparing and responding to RFPs and RFIs. Participate in client pitches, renewals and technical workshops, and conduct technical presentations and product demonstrations.
• Own the technical sales cycle: conduct and synthesize discovery, design and deliver client-specific demos POCs, lead due diligence and RFP RFI responses for Issuing products.
• Act as the senior technical owner for strategic Pismo deals, set the bar for discovery quality, solution fit, and executive narratives.
• Support the handover to Implementation Specialists to ensure efficient implementation.
• Client leadership: be the senior technical voice in pitches, renewals, and workshops, address integration with bank cores and digital channels. guide decisions on performance, scale, resiliency, and data residency.
• Create reusable presales assets: develop demo scripts, reference architectures, RFP libraries, and migration playbooks. enable AP market teams on Issuing differentiators and best practices.

The position may be based in Sydney or Melbourne and operates under a hybrid working model. Specific in‑office requirements will be confirmed by the hiring manager.

• Minimum of 5 years of Sales Engineering and/or Solution Architecture experience.
• Solid understanding of card issuing: core banking or card processing
• Ability to influence and collaborate with cross functional teams and external partners across multiple time zones.
• Excellent communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Comfortable working in a scale up environment, with strategic thinking, a can do attitude, and strong self motivation.
• Ability to drill down into details and manage difficult conversations when necessary.
• Knowledge of how modern cloud native systems work.
• Bachelor’s degree in finance, Business, Science, Engineering or Computing, or equivalent.
• Fluent in written and spoken English.

Ideal candidate profile:

• Senior technical presales professional with multi-country experience in payments fintech.
• Deep knowledge of card & account processing, microservices/cloud architectures, and integration with bank cores, digital channels.
• Mastery of the technical sales craft: discovery, value narrative, demo POC design, RFP RFI leadership, and executive communication.
• High-trust influencer across Sales, Solutions, Product, Engineering, and Delivery, excels in complex, matrixed environments.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.