Quality Manager

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

Position Summary:

The Quality Manager leads the Quality Management System across both in‑house manufacturing and co‑manufacturing locations, with accountability for document control, incident management, CAPA (Corrective and Preventive Action), hold/expiry management, and food safety compliance, supported by three direct reports. The position is also responsible for qualifying co‑manufacturers, ensuring compliance and release of externally produced products, and managing corrective actions and non‑conformances. By maintaining robust quality systems and oversight across internal and external operations, this role plays a critical part in protecting product integrity, ensuring regulatory compliance, and safeguarding consumer trust across the organization.

This fully onsite position is located at our Franklin Park, IL manufacturing facility and is primarily first shift (8:00 a.m.- 4:30 p.m), with occassional flexibility to support additional times into other shifts.

Responsibilities:

• Lead and develop 8 quality team members responsible for production line quality assurance, incident management, CAPA, hold/expiry management, and compliance reporting
• Manage foundational Quality Management Systems, including sensory programs and consumer complaint management
• Partner with the Food Safety Team Lead to ensure compliance with Q&FS requirements through HACCP and Food Safety Plans, preventive controls, and data‑driven improvements
• Oversee compliance programs, including document control, internal audits, third‑party audits, CAPA, and training, ensuring alignment with NSF, SQF, FSSC, and dietary supplement regulations
• Own incident management and CAPA programs, ensuring timely escalation, root‑cause analysis, corrective action implementation, and trend analysis to prevent recurrence
• Lead management of quality nonconformances in production, ensuring proper investigation, escalation, and resolution
• Ensure sensory and consumer complaint programs are effective, with timely investigation and escalation of issues
• Represent Quality on innovation and commercialization project teams to ensure new products meet quality, food safety, and regulatory requirements
• Own Net Content Management processes and the DMO (Digital Manufacturing Operations) quality module

Requirements:

• Bachelor’s degree required in Chemistry, Food Science, Food Safety, Engineering, Microbiology, or a related technical field
• Advanced degree in Chemistry, Food Science, or a related field preferred
• 4+ years of experience in the food or pharmaceutical industry
• 3+ years of relevant manufacturing and/or quality experience
• 3+ years of people leadership experience, including line management
• FSMA PCQI certification preferred (must be obtained within 6 months of hire)
• Certified auditor & HACCP certification, strongly preferred
• Ability to read, write and speak English is required to comply with verbal directions, signs, policies and procedures
• Strong knowledge of food safety, dietary supplement, and quality management systems (e.g., NSF, SQF, FSMA, GFSI, GMPs)
• Expertise in statistical process control, structured problem solving, and continuous improvement methodologies (e.g., Lean Six Sigma)

Skills:

• Demonstrated ability to drive change, influence without authority, and lead cross‑functional teams
• Experience creating and implementing quality policies and programs
• Sound judgment and decision‑making in complex or ambiguous situations
• Proven ability to thrive in fast‑paced, high‑change environments with high stress tolerance

The approximate pay range for this position is $120,000- $130,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefits packages may vary depending on the position. Learn more at:

About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

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Job Requisition: 390656