Inside Sales Representative

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

The Inside Sales Representative for Print is responsible for managing inbound calls and selling print products to both existing and potential customers. This role also involves making outbound calls to follow up with prospects, developing the sales pipeline, and closing opportunities. Additionally, the representative will identify upsell and cross-sell opportunities.

About the Role

In this opportunity as a Inside Sales Representative you will be responsible to:

About the role

• Inbound Sales:
• Handle incoming calls to sell print products.
• Qualify leads based on established criteria to generate interest in purchasing.
• Outbound Sales:
• Conduct outbound calls to follow up with prospects and maintain engagement.
• Develop and manage the sales pipeline to ensure a steady flow of opportunities.
• Sales Development:
• Prospect for new sales opportunities.
• Identify upsell and cross-sell opportunities and collaborate with relevant teams.
• Customer Engagement:
• Provide excellent customer service by understanding customer needs and priorities.
• Respond to non-standard requests and explain complex issues clearly.

About you

Skills and Qualifications:

Sales Skills:

• Proficiency in cross-selling and upselling techniques. (1 year of experience)
• Strong skills in sales prospecting and pipeline development.
• Customer Service:
• Excellent communication skills to effectively convey information and check for understanding.
• Ability to respond to customer inquiries and provide solutions.
• Technical Knowledge:
• Mid-level professional with knowledge in a technical discipline related to print products.
• Analytical and Problem-Solving:
• Ability to identify and resolve standard technical and operational problems.
• Suggest process improvements based on investigative and analytic skills.
• Organizational Skills:
• Strong time management and organizational skills to manage multiple tasks and priorities.
• Strategic Planning and Decision Making:
• Set priorities to meet deadlines and develop plans for short-term objectives.
• Interpret data and refine met

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com