INTERNSHIP - User Experience Researcher

Role Description & Responsibilities

The SOLIDWORKS User Experience Design team is a multidisciplinary group of user experience designers, researchers, and engineers who are responsible for the user experience and user interface of SOLIDWORKS products. Our products span desktop, web, mobile, and AR/VR platforms.

As a User Experience Research Intern, you’ll help ensure user insights are at the heart of our product development. You’ll support and conduct a range of research activities to uncover user needs, test designs, and improve the experience across our platforms. This is an opportunity to make a real impact while gaining hands-on experience in an enterprise software environment.

Some of your responsibilities will include the following:

• Assist in planning and conducting user research across product discovery, concept development, and detailed design phases
• Support and run remote usability tests, user interviews, surveys, and other research studies
• Manage participant recruitment, scheduling, and study logistics to ensure timely and organized execution
• Contribute to exploratory and evaluative research focused on AI-assisted engineering workflows and next-generation interaction models
• Analyze qualitative and quantitative data to uncover actionable insights
• Create journey maps and other visual artifacts to communicate user workflows, goals, pain points, and opportunities
• Contribute to improving research operations, documentation processes, and participant management systems

• Currently enrolled in or recently completed a Bachelor’s or Master’s degree in Human Factors, UX Research, Product Design, HCI, or a related field
• Familiarity with user-centered design and UX research methods, such as interviews, usability testing, surveys, task analysis, user journey mapping, and heuristic evaluations
• Strong communication skills—able to clearly share research plans and insights in both verbal and written formats
• Detail-oriented and organized, with an interest in both research and operations
• Experience with UX tools (Figma, Miro/Mural/Figjam, Excel/Sheets) is a plus
• Exposure to or interest in CAD, 3D modeling, or SOLIDWORKS is a bonus, but not required

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