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Position Overview
Autodesk's Technical Advisory organization is building a service catalog — a set of fixed-scope, repeatable consulting offerings delivered through a digital platform. The Senior Product Manager, Services will own the detailed design and execution of this catalog. Reporting to the Senior Manager, Product Management within Global Delivery & Solutions, you will define how consulting services are packaged, scoped, priced, discovered, and delivered through the platform. In the first year, you will take the service catalog from concept to market — defining the first set of catalog offerings with customers, establishing the packaging and pricing model, and validating that customers will pay for standardized consulting services. This is a hands-on product management role. You will work directly with consulting delivery teams to understand which services are repeatable enough to catalog, with customers to validate willingness to pay, and with engineering to define how services are represented and transacted on the platform. Responsibilities Service Catalog Product Definition ·Define and iterate on the service catalog model — how services are structured, scoped, priced, and presented to customers on the platform ·Work with consulting delivery leadership and field teams to identify which engagements are repeatable, standardizable, and suitable for fixed-scope delivery ·Design the end-to-end service experience: how customers discover services, understand what they're buying, engage delivery, and measure outcomes ·Define service-level expectations and quality standards that ensure consistent delivery as the catalog scales Customer Validation and Market Development ·Engage directly with customers and design partners to validate service concepts, pricing models, and delivery formats ·Build feedback loops between service delivery teams and the product team, using delivery experience to improve service definitions and packaging ·Partner with GTM on positioning, launch, and sales enablement for catalog offerings ·Track adoption, conversion, and customer satisfaction metrics to drive iterative improvement Cross-Functional Execution ·Partner with engineering to define how services are represented, configured, and transacted on the platform ·Coordinate with the Content & Knowledge team to ensure service offerings are backed by validated, current knowledge assets ·Work with finance and legal on pricing models, revenue recognition, and commercial terms for a new service delivery model ·Collaborate with AECO Solutions and Advanced Solutions product managers to ensure catalog services align with the broader solution portfolio Minimum Qualifications ·8+ years of experience in product management, service design, or consulting operations with progressive responsibility ·Experience defining and launching service products, professional services offerings, or marketplace/catalog models ·Experience working at the intersection of digital products and human-delivered services ·Strong analytical skills with ability to define pricing models, measure service economics, and make data-informed tradeoff decisions ·Experience engaging directly with enterprise customers for validation and feedback ·Bachelor's degree in business, engineering, or a related field, or equivalent professional experience The Ideal Candidate ·Has built or scaled a services catalog, professional services marketplace, or productized service offering ·Understands consulting delivery economics — utilization, margin, fixed vs. variable scoping — and can design service products that work financially ·Has experience with enterprise go-to-market motions for services, including sales enablement and channel coordination ·Has familiarity with architecture, engineering, construction, operations (AECO), manufacturing, or media and entertainment industries ·Understands how to balance standardization and customization in productized service offerings.Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
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Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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