Lead Analyst, Workday Support

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.

NASCAR seeks a talented professional to join in the position of Workday Lead. This role serves as part of the Workday team, providing expert advice and oversight.

Duties include but are not limited to:

• This position specializes in supporting the Workday system.
• Responsible for resolving complex Workday and related system issues.
• Support all weekly and annual processing, compliance, and end-of-year deliverables.
• Manage and ensure the security of the Workday application.
• Maintain business process.
• Point of escalation for junior resources on complex Workday issues.
• Cross-train and assign tasks to Workday Analyst.
• Oversight of Analyst and AMS consultants.
• Advise on Workday tenant best practices and enhancements.
• Demonstration of ongoing dedication to staying up to date on the latest capabilities, trends, and best practices of Workday.
• Leverage advanced Workday knowledge to facilitate improved business operations.
• Develop and maintain medium-complex custom reports and dashboards.
• Create and load EIBs for configuration and mass data changes.
• Monitor for suspicious or unauthorized activities.
• Review and make process corrections identified in the Smart Audit tool.
• Sets clear expectations with the team and stakeholders.
• Identify the root cause of issues and collaborate with workstreams on the solution.
• Provide timely status updates and communication with workstream owners.
• Serve as a strong consultative partner to business clients and business leaders to continuously improve Workday usability.
• Manage the Workday release updates.
• Willingness to acquire Workday Pro certifications.
• Manage ServiceNow tickets.
• Support Integrations with Workday and external systems.

Required skills / experience:

• Bachelor’s degree from a four-year university or college.
• 3+ years or more of Workday functional experience. Certification preferred, not required.
• Familiarity with ServiceNow or other ITSM products is preferred.
• Good verbal and written communication and presentation skills to accurately document and report findings to a variety of audiences.
• Excellent problem-solving and multitasking skills.
• Be a leader by taking ownership of an incident, communicating frequently with stakeholders, and managing roadblocks until completion.
• A customer-focused mindset: patience, empathy, responsiveness, and partnership
• Provide knowledge transfer with AMS peers and junior resources.
• Attention to detail, customer service, analytical, project management, and communication.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration.

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!

NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.

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