Job details
Markets Operations Belfast Overview:
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people
Role Overview:
Citibank is seeking an experienced and motivated Senior Vice President (SVP) to manage a key team within its EMEA Derivative Operations group in Belfast. This is a critical management role responsible for the day-to-day leadership of the team, ensuring the successful execution of operational tasks, and upholding robust risk and control frameworks. The SVP will be responsible for the team's performance in end-to-end processing of derivative settlements transactions, ensuring adherence to regulatory requirements, and promoting a culture of continuous improvement. This role requires a strong background in financial services operations, a detailed understanding of the derivatives lifecycle, and proven capabilities in team leadership, process improvement, and operational risk management.
Strategic Leadership & Transformation:
- Execute Strategic Initiatives: Contribute to the global strategic roadmap for the Derivative Settlements platform (Oasys) by leading the implementation of key initiatives within your team, ensuring alignment with broader business objectives and local operational requirements.
- Optimize Team Structure and Service: Manage and refine your team's functional alignment to deliver client service excellence, ensuring processes are efficient and roles are clearly defined to meet and exceed service level agreements.
- Drive a Culture of Continuous Improvement: Foster a culture of innovation within the team by identifying and implementing opportunities for automation, process simplification, and efficiency gains in the day-to-day workflow.
- Manage Stakeholder Relationships: Build and maintain strong relationships with key partners in Technology, Risk, and global operations teams. Represent the Belfast Derivatives Settlements team in operational and project-based discussions to ensure your team's requirements are met and objectives are aligned.
- Enable Transformation Projects: Manage the team's participation and execution of transformation projects, applying process re-engineering and technology solutions to improve the team's efficiency, scalability, and control environment.
Operational Management & Excellence:
- Oversee the end-to-end processing of derivative payments, ensuring accuracy, timeliness, and completeness across OTC product types
- Leverage data analytics and capabilities to identify potential efficiency and capacity generation.
- Manage operational teams, providing clear direction, performance expectations, and professional development opportunities.
- Implement and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational targets are met or exceeded.
- Ensure compliance with all internal policies, external regulations, and industry standards related to derivative payment processing.
Risk Management & Control:
- Establish and maintain a strong risk and control environment, identifying potential operational, regulatory, and reputational risks.
- Design, implement, and monitor robust controls, proactively addressing control gaps and enhancing existing frameworks.
- Lead incident management processes, ensuring timely escalation, resolution, and root cause analysis of operational issues.
- Partner with Risk, Internal Audit, & Compliance to ensure full adherence to regulatory requirements and internal governance.
What we'll need from you:
- Education:
- Bachelor's degree in Finance, Business Administration, Economics, or a related field required.
- Master's degree (MBA) or relevant professional certifications (e.g., CFA, PMP) preferred.
- Experience:
- Significant experience in financial services operations, with experience in a leadership role overseeing derivative operations or payment processing.
- Extensive knowledge of derivative products (e.g., Swaps, Options, Futures, Forwards) and their lifecycle, including payments, confirmations, and settlements.
- Data analytics and low code capability experience including Appian, Tableau deployment
- Demonstrated experience in leading large-scale transformation programs and managing significant organizational change.
- Proven expertise in establishing and managing strong risk and control frameworks within a regulated environment.
- Global experience preferred, working with diverse teams and complex regulatory landscapes.
- Skills:
- Exceptional leadership, people management, and team development skills.
- Strong strategic thinking and problem-solving abilities.
- Deep analytical capabilities with a focus on data-driven decision-making.
- Excellent communication, interpersonal, and presentation skills.
- Ability to influence and drive consensus across various levels of the organization.
- Proficiency in operational risk management tools and methodologies.
- Familiarity with relevant industry technologies and trends (e.g., DLT, AI/ML in operations).
What we' can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Securities and Derivatives Processing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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