Director of Global Financial Services (GFS) - Global Controls

Do you love a challenge? Global Finance Services uses the latest technology and insights to provide Deloitte with a fully managed, global financial solution. We develop world-class processes that drive efficiency and effectiveness to ensure consistency and compliance across our global network.

Work You'll Do

The Global Controls Director reports to the GFS Senior Managing Director and leads the Global Controls team. This role sets and executes the organization's global controls strategy, overseeing the design, evolution, and sustainability of the internal control framework, business continuity program, and confidential information management program.

You will advise, guide, and consult senior leaders within GFS and across the Deloitte member firm network to evaluate and strengthen the control environment, proactively identify and mitigate risks, and ensure ongoing compliance with internal control, privacy, and governance requirements. You will also collaborate with Global Internal Audit to plan, execute, and remediate audits of GFS processes, and engage with the GFS Board of Directors, Global Audit Committee, and Global Risk & Compliance leaders on strategic initiatives.

Additionally, you will partner with Deloitte Global risk and privacy teams to stay current on best practices and standards from a Deloitte Global perspective. Building and maintaining strong relationships with senior leaders within SAP Security, SWIFT Technology Team, member firm internal control teams, and business process owners will be essential for success in this role.

Responsibilities and Duties:

• Define and lead the GFS Global Controls strategy for GFS, leveraging highly advanced influencing and persuasion competencies, strong collaboration and agility skills.
• Lead annual internal control testing for GFS, reporting findings to senior leadership across GFS, member firms, Global Internal Audit, and the GFS Board to support financial statement certification and overall governance.
• Develop strategy for remediation of internal control deficiencies, ensuring timely action by management in coordination with GFS and member firm leaders.
• Lead alignment with Global Internal Audit regarding the GFS audit plan and communicate key elements to senior internal and external stakeholders.
• Lead conversation with Global Risk & Brand Protection, and Privacy leadership to ensure adherence to member firm standards, monitor emerging risks, address privacy incidents, and facilitate annual privacy assessments.
• Develop and implement GFS strategy for our Confidential Information Management Plan (CIMP), educating member firms and ensuring organization-wide adoption.
• Lead collaboration with senior leaders within the Global Security Office to maintain a compliant business continuity plan and business impact assessment, meeting ISO22301 requirements.
• Lead collaboration with senior leaders within the Global BISO team to develop and drive the GFS strategy related to application repository and communicate guidance on cyber standards, policies, and risk exceptions to GFS leaders.

• Drive the controls automation and innovation roadmap, maximizing the use of SAP Governance, Risk & Compliance (GRC) to enable compliance, documentation maintenance, and sustainable monitoring.

• Annually review the GRC Access Control rule set to monitor and mitigate segregation of duties risks, escalating concerns and recommending mitigation actions to leadership as needed.
• Lead collaboration with SAP Security and the SWIFT Technology Team to identify, assess, and mitigate potential risks associated with security and system changes, ensuring solutions are scalable, effective, and support robust risk management across the global organization.

• Serve as a senior advisor to GFS leaders, member firms, and external auditors, coordinating audit communications and reinforcing governance expectations.

• Develop communication strategies to disseminate critical information impacting the control environment to appropriate stakeholders in a timely manner.

• Lead the facilitation of the annual process documentation certification program, ensuring documentation remains current; develop training and forums to reinforce ownership and compliance.

• Advise, guide, and consult senior leaders from onboarding member firms to ensure alignment with control requirements and elevate controls maturity across the Deloitte network.

The Team

The Global Control team sits within the second line of defense and serves an important monitoring function. The team plans and executes management's assessment of internal controls related to GFS for the Member Firms. This team also manages the GFS business continuity plan and the overall GFS confidential information management plan. In addition, they also monitor user access for segregation of duties risk to have global security oversight and appropriately mitigate user access risk.

Qualifications:

• Bachelor's degree in business administration, Accounting, Finance, Computer Science or equivalent educational or professional experience and/or qualifications. An advanced degree is also preferred.
• 10+ years of related experience in professional services, external/internal audit or IT audit
• Experience in leading internal controls, risk assessments, business process and internal IT control testing or operational auditing
• General knowledge of SAP functionality and SAP Governance, Risk, & Compliance (GRC) preferred
• Strong presentation and training skills, including the ability to develop and deliver live and virtual training sessions.
• Exceptional customer service skills, with clear and concise verbal and written communication.
• Proven ability to interact professionally with stakeholders at all organizational levels, both in-person and virtually.
• An influential, strategic, motivated, and inclusive leader.
• Demonstrated ability to research, resolve, and communicate complex control issues.
• Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams in a large matrix organization environment.
• Ability to travel 0-20%, on average, based on the work you do and client needs.
• Limited immigration sponsorship may be available

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.