Job details
Team/Role Overview
The Operational Risk Management (ORM) - Enterprise Resilience & Chief Operating Office (ORM-ER & COO) Oversight team is a Second Line of Defense function. It provides independent risk leadership and oversight for First Line of Defense functions, including Enterprise Resilience, Procurement & Third-Party Management, Chief Operating Office (COO), and Enterprise Services & Public Affairs (ESPA).
The team’s mission is to serve as a credible second line of defense to assure safety and soundness in the Bank, specific to Business Disruption & Safety Risk, Third-Party Risk, as well as ensure the effective execution of operational risk. As a key member of the Central Functions & Framework (CFF) team within this organization, this role helps build and manage the company's operational risk framework. Responsibilities include maintaining the official Risk Taxonomy (the way we classify risks), and defining the company's Risk Appetite (how much risk we accept) and how it's measured.
This 9-12 month Fixed Term Contract (FTC) position will also oversee Limit and Threshold Management for risk metrics and lead efforts in proactive risk identification. By creating strong governance and tools, this role is vital for protecting the company's stability and reputation, ensuring our business remains resilient and successful.
What you'll do
Support the design and implementation of enterprise operational risk management procedures and methodologies, including the maintenance and enhancement of the operational Risk Taxonomy for consistent classification.
Define, monitor, and report on the firm's operational Risk Appetite & Measurements, ensuring that risk-taking activities are aligned with established thresholds.
Develop and manage risk metrics for the long-term monitoring program (Limit and Threshold Management), providing insights into risk trends and control effectiveness.
Lead and facilitate Risk Identification processes, including workshops and scenario analysis, to proactively uncover and assess potential operational risks across the business.
Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence.
Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense.
Provide regular reporting to senior management and stakeholders on the status of operational risks.
Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure.
Lead initiatives to improve operational risk management practices and enhance organizational resilience.
Ensure operational risk management activities comply with internal policies, external regulations, and industry standards.
Stay abreast of industry best practices and regulatory changes to assess its impact on operational risk management, and advise the business accordingly.
Support the execution of remediation with timely and effective outcomes against regulatory expectations.
Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda.
Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult.
Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community.
Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
Empathetically listens and understands others’ positions before acting on issues; works to amplify voices that are minimized in the workplace.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.
What we'll need from you
Demonstrated years of relevant experience
Previous experience supporting risk management, compliance, governance, or controls related roles.
Demonstrated track record of effectively assessing and managing competing priorities.
Deep understanding of operational risk concepts, methodologies, and tools.
Familiarity with regulatory requirements related to operational risk management.
Exposure to enterprise risk management frameworks and knowledge of risk reporting tools and techniques.
Experience working in a regulated industry (e.g., banking, finance, insurance, healthcare).
Ability to interact effectively at all levels, develop strong partnerships across the organization, and present complex information clearly to senior management and stakeholders.
Strong influencer with a focus on building relationships with the 1st line, while remaining independent and retaining the ability to challenge effectively.
Comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives.
Strong stakeholder management skills, with the ability to understand drivers and overcome barriers.
High level of integrity and professionalism, with the ability to handle sensitive and confidential information appropriately.
Analytical, with the ability to comprehend complexity and engage strategically, analyzing and interpreting large volumes of data.
Relevant professional certifications (e.g., CRISC, CISA, CBCP) preferred.
What we can offer you
By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work model)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Risk Management------------------------------------------------------
Job Family:
Operational Risk------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location Full Time Salary Range:
Ft14,768,850.00 - Ft24,762,350.00------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Control Monitoring, Credible Challenge, Governance, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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