Senior Data Steward, Master Data
Job details
Senior Data Steward, Master Data
The Senior Data Steward, Master Data plays a key role in managing customer data as a strategic business asset across all Thomson Reuters business units. This position is responsible for gathering information requirements, entering, maintaining, and monitoring core data to ensure alignment with company data governance policies and data quality standards.
In this role, the Senior Data Steward ensures that all master data is accurately loaded and maintained, working closely with business and technical subject matter experts to provide meaningful input to project teams and ensure master data is properly captured and utilized. The steward also supports the broader Master Data Management team in developing procedures for detecting and resolving data quality issues as defined by the Data Governance team.
A significant part of this role involves the ongoing, in-depth evaluation of data quality, identifying anomalies and discrepancies, and applying subject matter expertise to determine root causes and implement effective corrective actions. The Senior Data Steward, Master Data is additionally responsible for building and maintaining deep expertise across one or more data domains, with a strong focus on continuously improving existing data management processes, procedures, and operational protocols.
About the Role:
In this role as a Senior Data Steward, Master Data you will:
Manages the customer data content on MDM platform via the customer data model
Monitors, validates, and executes data creation and change requests in data hub in an accurate and timely manner
Develop and provide expertise on one or more data domains (primarily customer and contact domains)
Manage and control risks associated with their respective data domains
Proactively monitor and control data quality
Support the continuous improvement of master data management processes
Proactively manages the customer domain metadata within the Enterprise Master Data Catalog
Ensures compliance with policies and procedures around data attributes
Ensures new data elements are not duplications of existing core data elements
Ensures timely inactivation of obsolete data elements
Works with business and technical process owners to help troubleshoot data issues
Works with business and technical owners in defining standard operating procedures, process flows and related documentation for all enterprise master data
Supports the development of projects to ensure master data related items are addressed according to the established standards
Executes data cleansing, data enrichment and testing cycles for system upgrades and projects
About You:
You’re fit for the role of Senior Data Steward, Master Data if your background includes:
Bachelor's Degree
5+ years in a master data application role and/or business analytics/analysis
Experience in data management & manipulation
Experience working with virtual team members in different locations globally
Demonstrable capabilities in authoring and managing documentation such as Business Requirements Documents
Experience in translating business requirements to technical specifications
Familiarity with quality management methodologies (Root Cause Analysis)
Effective communication skills - In both written and oral forms with a competence in presenting in a professional and influential manner
Results oriented mindset - Delivering on objectives establishing a reputation for high performance and customer satisfaction
Relationship management - Proficiency in effectively managing new and existing relationships to meet the financial and business goals of the organization
Ability to work confidentially and responsibly at all levels within an organization, having access to sensitive information
Project management/organizational skills - The ability to manage multiple projects with competing demands for limited resources in a dynamic business environment
Ability to reason and think logically, analyze problems proactively and escalate situations as appropriate while responding to changing demands, priorities, procedures and technology
Demonstrated proficiency in Microsoft Excel, Access, PowerPoint and Word
Experience/knowledge of SQL, SAP/S4 HANA, Alteryx, Business Objects, Salesforce, and data warehousing a plus
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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