Senior Manager, Technology PMO

Location: Hybrid or Remote

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

The Senior Manager, Technology PMO, is the primary architect and guardian of the Software Development Lifecycle (SDLC) for the Medidata Platform. This role manages a team of Program Managers to ensure that cross-functional delivery is not only timely but adheres to a high-standard, repeatable operating model. You will be responsible for refining the "Medidata Way" of building software; optimizing the path from ideation to release through rigorous process design, metric-based governance, and agile excellence.

• Methodology Ownership: Lead the design and continuous improvement of the SDLC framework (Agile/Scrum/Kanban), ensuring it integrates seamlessly with CI/CD pipelines, automated testing, and compliance requirements.

• Operating Model Refinement: Define the "Definition of Ready" and "Definition of Done" at the organizational level to ensure consistency across all engineering squads.

• Tooling Optimization: Partner with Engineering Operations to ensure ALM tools (e.g., Jira, ADO) are configured to enforce SDLC policies and provide real-time visibility into the delivery health.

• Platform Operating Rhythm: Drive the Quarterly Planning (PI Planning) process, ensuring that architectural runway and technical debt are prioritized alongside product features.

• Quality & Compliance Gates: Establish and monitor governance gates throughout the lifecycle to ensure all releases meet security, architectural, and regulatory standards before hitting production.

• Metric-Driven Delivery: Shift the PMO focus from RAG status reporting to DORA metrics (Lead Time, Deployment Frequency, MTTR, and Change Failure Rate) and flow efficiency.

• Boundary Management: Act as the primary bridge between Product, Engineering, and Quality Assurance to resolve systemic bottlenecks in the development pipeline.

• Conflict Resolution: Mediate high-stakes alignment issues between functional silos, ensuring that the integrity of the SDLC is maintained even under aggressive deadlines.

• Team Development: Manage and mentor a team of Program Managers, evolving their skillsets from "administrators" to "SDLC experts" and "Agile coaches."

• Culture of Excellence: Foster a mindset of continuous improvement (Kaizen) across the organization, encouraging teams to experiment with and refine their local processes.

• Experience: 10+ years in Technical Program Management or Engineering Leadership, with at least 4 years of direct people management in a high-growth SaaS environment.

• SDLC Expertise: Deep, practitioner-level knowledge of various SDLC models and how to implement them in regulated (GxP) or highly complex environments.

• Systems Thinking: Ability to analyze a complex delivery pipeline, identify the "Theory of Constraints," and implement fixes that improve throughput.

• Technical Literacy: Familiarity with DevOps principles, cloud infrastructure (AWS/Azure), and how automated testing impacts the delivery lifecycle.

• Advanced Agile: CSP (Certified Scrum Professional), SPC (SAFe Practice Consultant), or PMP-ACP.

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in the NYC Metro Area is $135,000-180,000.

The salary range for positions that will be physically based in the California Bay Area is $141,750-189,000.

The salary range for positions that will be physically based in the Boston Metro Area is $132,750-177,000.

The salary range for positions that will be physically based in Texas or Ohio is $118,500-158,000.

The salary range for positions that will be physically based in all other locations within the United States is $120,750-161,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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