Site BTS Lead (Business Technology Solutions)

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

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Ready to join the AbbVie Team?

The complexities of our global organization provide unique opportunities for growth, job stability, and the pursuit of what matters most to us in our lives. Our passion for operational excellence helps us have a remarkable impact on lives worldwide while maintaining a strong work/life balance that keeps us focused and fulfilled.

We are now recruiting for Site Business Technology Solutions (BTS) Lead to join our Westport site.

The Site BTS Lead drives cross-functional business-IT strategy development, solution planning, site digitalization, risk management and relationship management. They provide end-to-end technical solution leadership and business process alignment through the delivery and maintenance of Business Technology Solutions and systems. In partnership with site, regional and global organizations, the Site BTS Lead creates and maintains the site digitalization roadmap, advocates for and enables a unified approach to shopfloor management, proposes, plans (capital plan and long range plan) and executes projects that deliver innovation and digital enablement of IME’s business imperatives. They are the one BTS face to the customer and own the relationship of BTS towards the business.

So, if you are ambitious and driven to make a real impact on a global scale, read on to find out more and apply….

Primary duties and responsibilities of the position are as follows:

• Assess and benchmark digitalization and Factory of the Future capabilities for the site, develop and communicate strategy and roadmap in close alignment with SLT, IME network leadership and BTS capabilities
• Promote, expand and improve data access and utilization for consumption and analysis both on BTS site team as well as on business side
• Ensure delivery of robust sustainable digitalization solutions that meet site, region and network priorities, drive standardization as well as continuous improvement of IT solutions for the site providing with high availability and managing technology lifecycles
• Actively pursues and understands enabling technologies and is aware of IT industry trends including Industry 4.0 and IoT
• Ensure high availability of IT services for QC laboratories, manufacturing, supply chain and supporting functions & areas of the site
• Ensure cyber resiliency, compliance and data integrity regulatory standards are maintained and adhered to across all site systems
• Lead the site BTS organization with performance transparency (e.g., IT performance metrics / KPI’s).
• Drive transformation of site BTS organization into global organization and delivery model, drive up-skilling and transformation of job profiles to align with BTS OES mission
• Drive and foster a culture of continuous improvement as to grow knowledge on the team and identification of potentials and execution towards lean processes
• Establish and advance a high performing team of SMEs by recruiting, training, coaching and developing people, clearly communicating goals, performance expectations, role responsibilities and performance feedback in alignment with AbbVie’s Talent philosophy
• Build trustful and sustainable relationships to enable cross-functional prioritization across multiple business and technology functions, lobbying for support of business demand: IME, Quality, Supply Chain, BTS in alignment with Operations’ strategic priorities.
• Liaise with Global BTS, OES, Infrastructure and Quality teams ensuring high standards of service delivery and engage to influence continuous improvement opportunities for site operations
• Member of site leadership team (SLT); build strong, trustful and sustainable relationships with Site Leadership Team to increase IT effectiveness & client satisfaction
• Responsible for budget of BTS site operations, systems operations, licenses and services and local BTS projects

• Bachelors degree in IT, Computer Science, Mechatronics, Electronics, or similar
• 9+ years relevant industry experience. Exposure to FDA, GMP, ISA95, safety and environmental legislation. Experience in pharmaceutical or life sciences industry preferred
• 5+ years project management experience – proven record of cross functional project delivery
• 5+ years leadership experience; managing teams with demonstrated ability to motivate and de develop staff in a matrix environment and driving performance
• Experience in working in an international matrix-environment with demonstrated ability to work cross regions/countries
• Systems background: ERP/SAP, MES (POMSNet), Data Historian (OSI PI), Chromatography (Empower) and laboratory management systems. SCADA/DCS is a plus. 
• Strong knowledge of Quality Assurance, IT System Life Cycle, Compliance and Data Integrity
• Ability to manage and support manufacturing operations in conjunction with site and global teams
• Strong Business Consultancy capabilities to drive business process engineering and innovation. Manages change and encourages innovation. Lead and drive delivery of multi stakeholder solutions based upon business value and efficiencies.
• Ability to understand various technologies and effectively master complexities of application architecture, design and integration.
• Proven ability to make clear and courageous decisions, influence site leadership and key stakeholders at site, regional and global levels
• Experience with process improvement methods (e.g., Lean, Six Sigma) will be of added value.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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