Associate Director, Field Tools - Psych & Migraine

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

The Associate Director, Field Tools, Psych & Migraine (CNS) is responsible for all aspects of the suite of tools provided to the field, including but not limited to planning, resourcing, strategy, implementation, socialization, and training. The ability to influence without authority across a wide array of stakeholders will be key to meeting the unique needs of each business in a timely manner. These stakeholders start with Sales Leadership, but also include Marketing, Commercial Operations, IT, Training, OEC, Legal, Med/Reg, and peers in the APEX group. to oversee the design, deployment, training, communications, and management of the Field Tools. Most importantly, the commitment and emotional intelligence to manage a team and focus on continuous development is paramount to success in this role.

Key Responsibilities:

Partnership: Must build and foster strong business relationships with sales leadership to ensure that the voice of the customer is always a key consideration in the development, support, maintenance, and enhancement of field tools. Must also choreograph cross-functional stakeholders to ensure that the suite of Field Tools is consistent with brand strategy and delivering on the objectives of each respective tool.

System Management: Work closely with key Business, IT, OEC, Regulatory, and Legal stakeholders to ensure business requirements are well defined and, ultimately, approved.  Demonstrates subject matter expertise regarding AbbVie business rules, processes, and all field tools. Proactively recommends improvements to streamline current processes and reduce cycle time.  Leverages field network on co-creation of new processes and solutions.

Project Management: Develop project plans (ongoing processes as well as new work streams) that integrate and align with cross-departmental processes and dependencies. Collaborate with internal teams on data methodology, approach, framing, enhancements, field feedback, and new requests. Proactively identify efficiencies, mitigate risks, manage customer priorities, and deliver solutions to improve field force effectiveness.

Strategic Planning: Influence internal and external stakeholders to define long-range strategic plans for field tools that employ an enterprise mindset while also driving field effectiveness.  Infuse a customer focused mindset to deliver solutions and/or reduce current offerings thus ensuring field teams have everything they need to succeed and only what they need to succeed.

Communications and Training: Identify training/education and communications opportunities to pull through system adoption and usage. Effectively communicate the deployment of updates, enhancements, and launches.  Participate in sales force calls, provide support during field meetings, construct and lead field tool task forces, and present systems capabilities to key internal stakeholders.

Customer Relationship Management: Create and maintain a wide and deep network of relationships across senior sales stakeholders to include VP's, Sales Directors, Analytics leadership, and the Field Planning & Analytics Team. Viewed as a trusted partner and has established credibility with field sales management and functional support teams. Ability to influence key stakeholders to gain approval on strategic initiatives. Extensive experience in understanding the underlying business needs and translating into holistic field sales technology solutions.

Leadership and People Management: Will manage 1 direct report, with the goal of gaining another headcount in time.  Coaching, mentoring, and providing timely feedback to highlight successes and address areas of opportunity are critical. Provide a clear set of goals and expectations that empower the team to address stakeholder needs with an enterprise mindset. Demonstrate forward thinking to ensure the team is adequately resourced for current and future needs. 

• BA/BS degree required or equivalent experience, advanced degree preferred
• 5+ years of pharmaceutical or relevant experience
• Motivate a team toward a shared purpose via leadership skills
• Cross-functional collaboration
• Ability to influence without authority
• Excellent judgment and decision-making skills
• Proven communication skills from peer interactions to direct report feedback to executive presentations
• Excellent written, verbal and presentation skills
• Proficiency with Microsoft PowerPoint and Excel
• Ability to clearly and confidently articulate complex and difficult concepts
• Confidence developing and delivering training and communications
• Excellent business acumen
• Understanding and experience working directly with pharmaceutical sales data sources
• Ability to thrive in a matrixed environment
• Willingness to innovate, adapt, and solve problems
• Results-oriented
• Project management skills to meet and exceed agreed upon timelines

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this postingbased on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more orless than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paidand may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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