Senior Project Manager - RTSM (Remote)

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than thirty six thousand trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

The Senior Project Manager - RTSM is responsible for the overall relationship management of RTSM client accounts and day to day activities from project start to closeout.

The RTSM Project Management Function is responsible for ensuring that RTSM is designed according to the study protocol, in the most efficient manner, and with the highest quality while staying on time and within budget and for providing RTSM subject matter expertise to our clients during trial execution.

Responsibilities:

• Manage multiple large, complex RTSM projects and/or programs with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Serve as Subject Matter Expert (SME) for RTSM through the implementation process and life cycle of the study by providing guidance to the partner/sponsor and internal teams on the design and support of RTSM
• Review clinical protocols and provide direction on the best strategy for RTSM design and implementation
• Provide guidance and assist in the preparation of system related specifications and documentation
• Deliver RTSM workshop content and lead client meetings
• Provide guidance and consulting to clients on the best use of RTSM during study execution.
• Maintain high client satisfaction by providing proactive communication and issue management
• Provide best in class customer support and training to ensure a positive customer experience with RTSM and Medidata as a whole
• Maintain appropriate project/client documentation within e-binders for all assigned projects/clients
• Collaborate with Sales Team to develop new and repeat business opportunities
• Provide feedback on clients' RTSM user experiences to the Product Team for future product enhancements
• Assure compliance with Medidata's standard project management methodologies and Medidata SOPs

Qualifications:

• Strong understanding of clinical research (pharma, device and/or biotech sectors) and the function of RTSM/IRT and a solid understanding of Clinical Research SaaS technology
• Excellent verbal/written communication and organizational skills
• Excellent trouble shooting skills with a focus on client communication and experience through to resolution.
• Excellent computer skills, public speaking, presentation and teaching skills
• Proficient with MS Office suite, Word, Excel and PowerPoint
• Excellence with MS Project, project development and management
• Self motivated, able to work remotely and able to assume responsibility in a professional manner
• Travel expectations up to 25%, national / international
• 4-year college degree (science or analytic discipline a plus) or equivalent work experience.
• Minimum of 5 years relevant experience in clinical development and/ or software development environment preferred, with particular emphasis on RTSM/IRT experience

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. 

• The salary range for positions that will be physically based in the NYC Metro Area is  $96,000.00 – 128,000.00
• The salary range for positions that will be physically based in the California Bay Area is $101,250.00 – 135,000.00 
• The salary range for positions that will be physically based in the Boston Metro Area is $94,500.00 – 126,000.00
• The salary range for positions that will be physically based in Texas or Ohio is $84,375.00 – 112,750.00
• The salary range for positions that will be physically based in all other locations within the United States is $85,000.00 to 114,000.00

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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