Research Engineer – Data & Analytics (ML-Enabled Systems)

This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization.

Lead Research Engineer – Data & Analytics (ML-Enabled Systems) We experiment, we build, we deliver. We support the organization and our product teams through foundational research and development of new products and technologies. Thomson Reuters Labs innovates collaboratively across our core segments in Legal, Tax & Accounting, Government, and Reuters News. We undertake a diverse portfolio of projects while investing in long-term research for the future

About the Role:
Are you passionate about building data infrastructure that powers cutting-edge AI evaluation systems? Thomson Reuters Labs is seeking a Data Engineer to join our AI data, evaluation, and governance team and help shape how we measure, monitor, and improve AI-powered legal products.
In this role as a Data Engineer, you will:
Build & Deploy Product Analytics Infrastructure: Design and implement scalable data pipelines and analytics systems that transform customer feedback and product traces into actionable insights across AI-powered legal products.
Enable AI Evaluation at Scale: Build data workflows to enable the deployment of automated evaluation metrics as production analytics to continuously track product quality, detect errors, and alert teams to regressions before they impact customers.
Establish Data Governance & Quality Standards: Develop technical governance infrastructure for manual and automated review of AI product data, particularly for small and medium law firms, ensuring data quality, security, and compliance.
Drive Metric Development: Analyze product traces and customer feedback to identify quality issues and patterns that inform the development of new evaluation metrics and feed into product roadmap decisions.
Support Cross-Functional Teams: Partner closely with Product Scientists, Research Engineers, and Subject Matter Experts to implement configurations, build reporting dashboards, and create self-service tools for metric implementation.
Advance AI Evaluation Best Practices: Contribute to the development and scaling of automated evaluation capabilities and establish best practices for AI evaluation and analytics across Thomson Reuters pillars (Legal, Tax & Accounting, and Reuters News).

About You:
You are a data engineering professional who thrives at the intersection of infrastructure, analytics, and AI systems. You understand that great AI products require great measurement, and you're excited to build the systems that make that possible.

Required Qualifications:
- Bachelor's or Master's degree in Computer Science, Data Engineering, Software Engineering, or related technical field - 8+ years of professional experience in data engineering, analytics engineering, or related roles
- Strong programming skills in Python and SQL with experience building production data pipelines
- Hands-on experience with modern data stack technologies (e.g., Snowflake, AWS, PowerBI, or similar orchestration, transformation, or analytics tools)
- Experience with cloud platforms (e.g., AWS, or similar) and their data services
- Proven ability to design and implement scalable ETL/ELT pipelines for structured and unstructured data
- Experience with data warehousing, data modeling, and analytics infrastructure
- Strong understanding of data governance, data quality, and security best practices
- Excellent communication skills to collaborate with cross-functional teams including scientists, engineers, product managers, and subject matter experts
- Self-driven attitude with ability to manage projects independently and meet deadlines

-Core Technical Skills (Must-Have)
Snowflake, Power BI, SQL, Python
ETL/ELT pipelines, data lakes, AWS/cloud
-Analytics & Data (Critical)
Experience with customer data, user behavior, and product analytics
Ability to build dashboards, define KPIs, and deliver insights
-ML / AI Data (Required)
Experience working with AI/ML data (prompts, model outputs, evaluation datasets)
Ability to analyze and monitor AI performance
Familiarity with LLMs is a plus (not required)
 Not a model-building role — focus is on analyzing AI data
-Data Governance
Experience with data quality, governance, and handling sensitive data (PII)
Automation & Scale
Build automated, scalable data pipelines and workflows
Preferred Qualifications:
- Experience with AI/ML systems, particularly in evaluation, monitoring, or observability
- Familiarity with LLM applications and challenges in measuring generative AI quality
- Experience building analytics for customer-facing products or SaaS applications
- Knowledge of data visualization tools (e.g., PowerBI, Streamlit, Snowflake)
- Experience working with product analytics or user behavior data
- Background in building self-service analytics or internal tooling
- Understanding of legal, compliance, or regulated industry data requirements
- Experience with real-time data processing and alerting systems

#LI-TH1

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $146,800 USD - $272,600 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $127,400 USD - $236,600 USD. For Ontario, Canada, the base compensation range for this role is $140,000 CAD - $175,000 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com