Manager, Sales Engineering-Fraud Solutions

Job Description

Role summary

The Sales Engineer (SE) is a technical sales specialist responsible for enabling the sale of complex Risk & Fraud related Visa products through deep solution expertise, technical validation, and value‑based selling. Sales Engineers partner closely with Specialist Sellers and Account Executives throughout the pre‑sales and deal cycle, ensuring solutions are technically feasible, differentiated, and aligned to client architecture and business objectives.

Key Responsibilities

Pre‑Sales & Deal Support

• Partner with Sales during discovery to understand client business problems, technical environments, and solution requirements in the domain of fraud management, AML, and cybersecurity in financial services
• Lead solution design discussions, whiteboarding, and architecture reviews with clients and internal stakeholders.
• Deliver technical product demonstrations, proof‑of‑concepts, and end‑to‑end user experience walkthroughs.
• Serve as the technical subject‑matter expert during sales cycles for high‑complexity products and solutions.

Solution Design & Technical Validation

• Support the design and validation of payments, financial services, fraud, risk, or security solutions and products.
• Design technically sound, scalable risk and fraud solutions aligned to client architecture and Visa product capabilities.
• Validate technical feasibility and sign off on solution designs to accelerate activation and reduce implementation risk.
• Engage Product, Solution Management, and Client Services when new capabilities or non‑standard configurations are required.

Proposals & Commercial Support

• Contribute to technical sections of proposals, including solution descriptions, implementation approaches, and activation considerations.
• Support revenue modeling, deal attachment, and activation planning in partnership with Sales.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA,  JD, MD) or up to 3 years of relevant experience with a PhD
• Experience in payments, financial services, fraud, risk, or security solutions.
• Prior hands‑on exposure to APIs, integrations, or enterprise software architectures
• Strong technical mindset with experience in complex solution selling, engineering, or technical consulting across fraud, AML, and cybersecurity in financial services
• Experience with event-based fraud management platforms like Featurespace, Feedzai, FICO
• Proven ability to translate complex technical concepts into clear business value for non‑technical audiences.
• Experience working in client‑facing roles involving discovery, solution design, and stakeholder management.
• Ability to collaborate cross‑functionally across Sales, Product, Solution Management, and Client Services.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 176,900.00 to 283,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.