Sales & Commercial Operations Business Analyst

Job Description

Role Summary

The Analyst, Sales & Commercial Operations, supports the Commercial Process unit by enabling efficient business operations across LAC Region. This role focuses on providing operational support, improving internal processes, and strengthening governance, tracking, and execution of commercial activities.

The Analyst partners cross‑functionally to reduce operational friction, increase visibility into workflows and deliverables, and ensure teams can focus on client engagement and revenue‑generating activities while operating within established processes and policies.

This role is critical to enabling scale and consistency across commercial teams. By improving how work gets done behind the scenes, the Analyst helps sellers and partners focus on what matters most — delivering value to clients and driving business growth.

Key Responsibilities:

• Provide day‑to‑day operational support to LAC Region, enabling efficient execution of business activities.
• Support end‑to‑end commercial processes, including contracting, initiative execution, documentation management, funding approvals, and follow‑ups.
• Act as a central coordination point between sellers and internal stakeholders (e.g., Finance, Operations, Legal, Technology) to ensure timely and accurate execution of requests.
• Identify, implement, and support opportunities to streamline workflows, improve internal processes, and reduce manual effort across commercial operations.
• Support documentation, standardization, and adoption of Commercial Process best practices, tools, and templates, ensuring alignment with internal policies and governance requirements.
• Maintain trackers, dashboards, and reporting to monitor initiatives, operational requests, timelines, and key deliverables.
• Prepare regular status updates, summaries, and insights to improve visibility, data quality, and decision‑making for stakeholders and leadership.
• Partner closely with cross‑functional teams to understand business needs, support change management efforts, and contribute to continuous improvement initiatives across the Commercial Process unit.

What Success Looks Like

• Commercial teams experience reduced operational friction and clearer processes.
• Requests and initiatives are tracked, visible, and executed efficiently.
• Internal processes are documented, standardized, and consistently applied.
• Stakeholders have reliable insights and reporting to support decision‑making.

Team Culture

We are a collaborative, results‑driven team that values partnership, ownership, and continuous improvement. We work cross‑functionally to simplify processes, improve efficiency, and enable teams to focus on delivering business impact. We value clear communication, structured problem‑solving, and an inclusive environment where diverse perspectives are encouraged.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Bachelor’s degree in Business, Finance, Economics, Analytics, Operations, or a related field.
• 2–4 years of experience in business operations, sales operations, analytics, consulting support, or similar roles. Strong organizational and analytical skills, with high attention to detail.
• Proficiency in Excel and reporting tools; experience with trackers, dashboards, and operational reporting.
• Strong written and verbal communication skills, with the ability to work effectively across teams.
• Interest in process optimization, operational excellence, and data‑driven decision‑making.
• Fluency in English & Spanish is required. Portuguese is preferred.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.